
Ebrahim Ebada
Sales Representative

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About me
Delivery company
Education

The Higher Institute of Tourism, Hotels & Computer ( H.I.T.H.C ) El-Seyouf
2006 - 2010Bachelor's degree Business Administration, Management and Operations Good //Activities and Societies: Bachelor of commerce degree Business Administration, (Management Information Systems)
Experience

Western Medical Care Company
Jan 2012 - Aug 2012Sales RepresentativeWork as a sales representative for medical supplies, preparations and devices.

Sinmar AL-Mamlka Company
Aug 2012 - May 2014Sales And Marketing SpecialistWorking in Sanmar Al-Mamlaka Company KSA as a marketing and selling representative of food products for schools and universities by contracting with them for supply throughout the study period

Hayper Alaala
Apr 2015 - Jun 2016Data Entry Supervisor- Work as a data entry and FMC.- Inventory control and identification of the most demanded and stagnant items.

White knight hayper market
Sept 2015 - Mar 2016Head CashierWork as a cashier supervisor and follow up the balances at the beginning and end of the shift.

Misr Life Insurance
Oct 2016 - May 2017Insurance Agent- I was work as a life insurance representative.- Skill in describing and convincing clients of the company's various insurance programs and concluding agreed contracts.- Constant pursuit to achieve the well-deserved monthly target.

Kazyon
Jun 2017 - Jul 2018Assistant Retail Manager- Review the stock in the branch to determine the items that must be available from the main stores.- Review the validity of products and identify the items that are near the expiry date of their validity.- Commitment to implement the company's policy in displaying products in the agreed upon form.- Follow up the sales movement and strive to achieve the monthly target for the branch.- Training new employees.- Daily review and adherence to the branch's opening and closing policy. Show less

BİM Birleşik Mağazalar A.Ş
Sept 2018 - Jan 2019Retail Store ManagerReview the stock in the branch to determine the items that must be available from the main stores.Review the validity of products and identify the items that are near the expiry date of their validity.Commitment to implement the company's policy in displaying products in the agreed upon form.Follow up the sales movement and strive to achieve the monthly target for the branch.Assistance in training new employees.Daily review and adherence to the branch's opening and closing policy. Show less

Foodmates Group
Feb 2019 - Nov 2024Customer Service & Catering Manager- Handling customer complaints.- Supervising catering.- Follow up on achieving goals on a regular basis.- Work with management to evaluate and improve processes andpolicies.- Supervising the implementation of the institution's policies.- Determine training programs for employees.- Handling employee complaints, customer complaints, andidentifying appropriate solutions.- Regularly evaluate employee performance and determinecustomer satisfaction.- Scheduling employee work hours and fixing different shifts.- Meeting regularly with senior management to submit businessreports. Show less

Royale Order
Dec 2024 - nowSupervisorI'm working as a supervisor in Royal Order company for delivery drivers, management the schedule for the drivers and how to deal with another company for delivery like Talabat, Cari, Jahez....
Licenses & Certifications
- View certificate

Customer Service Foundations
LinkedInOct 2022 - View certificate

Customer Service: Managing Customer Expectations
LinkedInOct 2022 - View certificate

De-Escalating Conversations for Customer Service
LinkedInOct 2022 - View certificate

THE DIGITAL MARKETING CHALLENGER TRACK
EgFWDNov 2022 - View certificate

Phone-Based Customer Service
LinkedInOct 2022 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInOct 2022 - View certificate

Customer Service: Creating Customer Value
LinkedInOct 2022
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