
Dr. Abdalla Shabo
General Practitioner

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About me
Qualified health services professional and Customer-focused manager with extensive experience and industry knowledge combined with leadership and planning abilities..
Education

University of Gezira
1993 - 2000Bachelor of Medicine, Bachelor of Surgery - MBBS Medicine
Experience

Federal Ministry of health Sudan
Jul 2000 - Jul 2004General PractitionerGeneral practitioner in different M.O.H hospitals• Diagnosed conditions accurately by combining findings from examinations and test results.• Oversaw day-to-day practice functions, including delivery of patient care, medical and administrative staff and business activities.• Mentored clinical staff to provide high quality care and achieve performance targets.
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Médecins Sans Frontières (MSF) France
Jul 2004 - Apr 2005General Practitioner• Diagnosed and treated conditions accurately by combining findings from examinations and test results.• Prioritized patient cases according to triage notes, limiting complications and deterioration in urgent-care needs.• Worked efficiently under pressure to meet demands of overpopulated accident and emergency waiting rooms.

Ministry of Health Oman
Aug 2006 - Apr 2017General Practitioner• Performed clinical patient examinations promptly, assessing and diagnosing conditions accurately.• Provided advice and guidance on medical Rota design for contract compliance and efficiencies.• Provided discretion and professionalism with highly sensitive and potentially controversial matters.

Private health centers
Aug 2017 - Aug 2018General Practitioner
Tamayuz trauma hospital Sudan
Aug 2018 - Jan 2019Medical Director• Managed and coordinated activities for a range of professionals, including physicians, nurses, paramedics, other medical and non-medical staff.• Reviewed and assessed staff processes, reducing hazards posed for residents and staff whilst promoting regulatory compliance.• Closely monitored operations and use of supplies, ensuring medical staff followed the facility's policies, systems and agendas.

Alsaaha Specialized Hospital
Oct 2018 - Jul 2019• Ensured processes operated at professional and high-quality standards by conducting assessments and analysis of operations, managing change where required.• Managed and coordinated activities for a range of professionals, including physicians, nurses, paramedics, other medical and non-medical staff.• Monitored use of supplies, equipment and services to identify and correct overspend. • Worked efficiently under pressure to meet demands of overpopulated accident and emergency waiting rooms.• Provided flexible working patterns to meet round-the-clock patient needs, maintaining 24-hour emergency service provisions.• Prioritized patient cases according to triage notes, limiting complications and deterioration in urgent-care needs.
Medical Director
Feb 2019 - Jul 2019Emergency Medicine Resident
Oct 2018 - Feb 2019

Alsaaha Specialized hospital
Jan 2019 - Apr 2021• Ensured processes operated at professional and high-quality standards by conducting assessments and analysis of operations, managing change where required.• Managed and coordinated activities for a range of professionals, including physicians, nurses, paramedics, other medical and non-medical staff.• Monitored use of supplies, equipment and services to identify and correct overspend. • Established hospital Quality Management System, maintaining compliance with government regulations and enhancing internal outcomes.• Established and tracked quality department performance goals and objectives.• Authored documentation for internal use by QA personnel, setting guidelines for review activities and reporting requirements.• Conducted regular internal audits to ensure department compliance with quality policies.
General Medical Director
Dec 2020 - Apr 2021Total Quality Manager
Jan 2019 - Apr 2021

Seha Hub for telemedicine and Medical home care services
Apr 2021 - Feb 2022Operations Manager• Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.• Ensured that operational activities remain on time and within budget.• Directed daily operations by implementation of best strategies to achieve business plan and profitability goals.• Implemented operational strategies to build customer loyalty and retention.• Developed, implemented, and maintained quality assurance protocols

Tasamoh Polyclinic
Jan 2022 - Apr 2023General Practitioner• Delivered expert consultation, conducted thorough physical examinations for accurate diagnoses and administered effective treatment plans for patients.• Maintained high standards of confidentiality in handling sensitive patient information according to MOH regulations• Directed work of administrative, nursing and operations team members.

Shifahome
Mar 2022 - nowGeneral Manager• Experienced telemedicine service manager with extensive knowledge of telemedicine software and service delivery.• Developed systems and procedures to optimize efficiency and quality of service.• Built and maintained loyal, long-term customer relationships through effective account management and rapport building.• Promoted business profitability by tracking performance indicators and driving corrective action.• Formulated policies and procedures to streamline operations and to reduce turnaround time.• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.• Used critical thinking to break down problems, evaluate solutions and make decisions. Show less
Licenses & Certifications

Mini Master in Infection control & Prevention
The London academy for training and educationMar 2021
Professional Diploma in logistics & supply chain management
The London academy for Training and educationMar 2021
Health Care Organizations Management
7th vision institute for training and developmentNov 2020
Mini Master in Institutional excellence in Health organizations
The London academy for Training and educationNov 2020
Institutional Excellence Model & EFQM Model 2020
7th vision institute for training and educationOct 2020
Kaizen Methodology and Continuous Improvement
7th vision institute for training and educationOct 2020
Key Performance Indicators (KPI)
7th vision institute for training and educationOct 2020
Professional Diploma in Total Quality Management and Quality Management System
American Board for Management and Human ResourcesOct 2020
ISO 9001:2015 Awareness & Internal Audit
7th vision institute for training and educationSept 2020
Permanent registration with The Sudan Medical Council
Sudan Medical CouncilMar 2004
Languages
- enEnglish
- arArabic
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