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Eben Esh

Eben Esh

IT Support Technician

Followers of Eben Esh330 followers
location of Eben EshIndonesia

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  • Timeline

  • About me

    Security Officer

  • Education

    • Sman 4 semarang

      2001 - 2004
      Science Physical Chemistry

      Activities and Societies: basketball, boy scout, band just being student

    • Universitas Gunadarma

      2004 - 2009
      Computer science Management Information Systems, General 3.03

      Activities and Societies: Photography/music (^.^)

  • Experience

    • Chevron

      Mar 2010 - Jun 2010
      IT Support Technician

      Deployment Project1.User Desktop support2.Validate user profile and documents3.Backup/Restore user profile4.Verification user profile and documents

    • PT TOYOTA ASTRA FINANCIAL SERVICES

      Sept 2010 - Dec 2011
      Application Support

      1. Modifying customer administration due User Request2. Support PC Desktop3. Active Directory Admin4. Generate PIN PABX

    • AIA

      Jan 2012 - Apr 2012
      PRODUCTION CONTROLLER

      1. Submit and Monitoring job AS4002. Monitoring CCTV site3. Backup/ Restore Tape Daily/Weekly/Monthly4. Generate document from AS400 to other unit

    • PT. PARNA RAYA GROUP

      May 2012 - Jul 2012
      IT STAFF (INFRASTRUKTUR)

      1. Project Manager migration IT of office infrastructure2. Create timeline and scope of work for vendor3. SAP Admin for finance and Accounting module (Backup/Restore) and modifying Report4. Vendor Management

    • PT. Sigma Cipta Caraka (Telkomsigma)

      Jan 2013 - Jan 2016
      Network Operations Engineer

      1. Configure switch, router for customer head office or branch2. Monthly report network availability uptime and performance3. Monitoring network performance internal and customer4. Troubleshooting network problem internal and customer5. Assure physical and logical connectivity for internal6. Review Policy, SOP and guideline for layer 1 NOC7. Draw topology for troubleshooting and audit

    • PT. Sigma Cipta Caraka (Telkomsigma)

      Sept 2016 - Apr 2022

      1. Create change management network scope2. Create Topology and allocated available IP LAN for customer3. Routing and Switching network devices as requested Account Manager4. Assessment and Asseting Network devices and matching with asset team5. Network problem Troubleshooting6. Monitoring traffic devices manage by Telkomsigma7. Create additional SOP Network Manage Services8. Cross unit internal audit9. Provide Corrective and Preventive Action, after incident and deliver to Problem Management10. Submit Post Implementation Review after change management implemented 11. Provide documentations Network and ensure Environment keep comply with iso 27k;20k;9k Show less

      • Security Officer

        Dec 2021 - Apr 2022

      • Officer Resource Management

        Feb 2021 - Feb 2022

      • Operation Assurance

        Oct 2019 - Feb 2021

      • Security Compliance

        Apr 2019 - Feb 2021

      • Security Engineer

        Sept 2016 - Feb 2021

      • Securtiy Operation

        Sept 2016 - Feb 2021

    • PT. Bank Victoria International, Tbk

      May 2022 - now

      • IT Security Governance

        Apr 2025 - now

      • Cyber Monitor Officer

        May 2022 - Apr 2025

  • Licenses & Certifications

    • Internal audit training : IT Services Management Base in ISO 20000-1:2011

      Lemtiui
      Aug 2014

    • Essentials 2 : extended firewall management (205)

      Palo Alto Networks
      Oct 2014

    • Essentials 1 : firewall management(201)

      Palo Alto Networks
      Oct 2014