Rita Ojieh

Experience

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  Braintemple Academy

  Mar 2017 - Jun 2017

  Research and Communications Intern

  ● Prepared articles on Cryptocurrency and other technology related concepts ● Handled the Instagram and Twitter Accounts of the Company. ● Created and developed Content for the Social Media accounts of the Company ● Coordinated, prepared, and delivered presentations on recent technological advancements ● Trainee in Basic programming: HTML, CSS, JavaScript.

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  University College Hospital, Ibadan

  Jun 2019 - May 2020

  Administrative Specialist

  -Monitored and identified departmental performance, threats, and opportunities; and create long-term strategies. -Collaborated with the internal team and maintained open communication with Senior Management of the Hospital.-Engaged in operational activities of the facility with the goal of providing high-quality and efficient medical service to patients.-Documented timely reports and minutes of meetings with the Management-Facilitated educational training for patients and staff on clinical matters. Show less

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  Aymie Staffing Solutions

  May 2020 - Dec 2020

  Product Manager (Process and Customer Relationship)

  Key Achievements - Moved the product aspect of the business to a point 2 using requirement gathering process and data collection from consumers - Created and maintained open communication with team members and created better strategies for achieving customer success resulting in a 95% customer success rateResponsibilities- Interacted and built solid relationships with clients and potential clients - Listened to the voice of the customer and developed product strategies and innovations to serve clients better - Communicated effectively with clients and keep them abreast of new innovations and developments -Scheduled meetings for client feedback to foster adequate consumer satisfaction in innovating and developing products -Edited and posted relevant product content for clients’ perusal on website and blog - Managed and created content for the social media handles - Spearheaded customer relationships through creation of email newsletters for mailing subscribers Show less

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  CribMD

  Oct 2020 - May 2022

  Product Manager

  Achievements -Launched the SwiftHealth Product, a Pay as You Go product for periodic health subscribers which boosted customer reach by 5% - Created The Exclusive Product and Elderly Care health package (for pre-existing conditions and senior citizens respectively) which would increase revenue to about 10% by 2022 - Managed and coordinated the first mega health black friday sales in Nigeria; created roadmap and awareness (jingles and voice overs) for the products and sensitized the organization on strategies for the sale of each of the products - Created a flow, roadmap, and working arrangement for Associate partnerships and consolidations between the company and HMOs, Labs, and Pharmacies - Coordinated offline health outreaches/campaigns in Lagos and Ibadan which gave rise to a 5% uptick in sales and customer reach. - Set up affiliate marketers using a simple affiliate program flow which has increased product awareness and sales Responsibilities- Managed, reviewed, and updated product features of existing healthcare plans alongside the medical team- Develop and manage innovations, products, and product vision and roadmaps using agile methodology - Sensitize stakeholders on product vision using data, research, financial projections, product metrics and strategy - Work alongside cross-functional teams (sales, marketing, design, engineering and medical) to identify problems/bottlenecks and determine their solutions by enhancing existing products or innovating new products. -Document and present Product Requirement Documents containing requirement gatherings, product features, risk analysis, financial analysis, marketing strategies and sales implementation - Develop product strategies, campaigns, market planning, positioning and product placement Key Show less

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  University College Hospital, Ibadan

  Apr 2022 - Aug 2022

  Technical Product Manager

  Development of MiHi Therapy App (Music in Health Initiative)Led the conception, documentation and software development of MiHi Therapy app; a clinical music therapy app for mental health patients.Built the features and requirements of the mobile app to meet the health specifics of mental health patients

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  Nitax Technologies Limited (NXT)

  Jun 2022 - Feb 2023

  Lead, Digital Products and Technical Projects

  Key AchievementsLed a team of engineers to:-build the features and requirements of BetaCare (a mobile and web doctor consultation platform with an estimated Gross Subscription value of over $40,000 monthly) using agile methodology.-integrate with Airtel and MTN for Betacare users to initiate airtime subscription through USSD, SMS and web.-develop and maintain Betacare video and audio call implementation for telehealth consultations-build the features and requirements of ValuePlus, an affiliate marketing platform with over 2,000 users and referrals.-develop technical requirements for integration with our 3rd Party users - Labs, Pharmacies and Hospitals for a seamless customer relationship management.Responsibilities:-Working with a team of engineers to develop and launch BetaCare; a telemedicine and doctor consultation product with an estimated Gross Subscription value of over $40,000 monthly.-Working with a team of engineers to develop and manage ValuePlus, an affiliate marketing platform with over 2,000 users and referrals.-Build the features and requirements of BetaCare Product and coordinate their implementations using Agile Methodology.-Coordinate sprint planning and reviews; and follow up on cross-functional teams to implement major features for NXT Products (BetaCare and ValuePlus)-Develop NXT Products’ overall technical and business strategies to drive growth and reception in the market (BetaCare and ValuePlus)-Develop all the user stories and acceptance criteria for implementation of BetaCare and ValuePlus’ features and innovations.-Devise and oversee the implementation of the SLA (Service Level Agreement) and go-to-market strategies for NXT Products (Betacare and ValuePlus) Show less

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  SeerBit

  Dec 2022 - now

  Product Manager

  Led the development of Cross-Border Payments, Point of Sale, Invoicing, and Virtual Accounts as Independent software applications into Microsoft Dynamics 365 (Business Central and Finance & Operations) and Salesforce (Commerce Cloud & Sales Cloud). This initiative resulted in a 40% revenue growth and a significant rise in merchant acquisition throughout Africa.- Led the creation of Seerbit's Point of Sale application V2, driving a 30% increase in merchant acquisition across AfricaCurrently developing a fund management application for disbursements and expense management to facilitate bulk disbursements and streamline fund movement for enterprises. Show less