Johnson Dsouza

Experience

• 

  Jupiter Services

  Apr 2011 - Oct 2014

  Operations Executive
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  Kelly

  Oct 2014 - May 2017

  Operations Executive
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  Next Generation Solution

  May 2017 - Dec 2017

  Account Executive
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  Teleperformance

  Dec 2017 - Apr 2019

  Executive Finance Account
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  Accenture

  Jul 2019 - Jun 2023

  Accounts Receivable Analyst

  • Participated in the continuous development of client business processes to increase efficiency, effectiveness, accuracy, timeliness& quality• Resolved discrepancies while performingInter system reconciliation and ensured boththe systems are in sync• Processed chargebacks/claims as per the built-in programs that willbe deducted/applied & the balances will bepaid to the vendors as per the payment terms• Pushed collectionable chargeback indatabase that received from vendors fortracking and reporting purpose• Tracked vendors agreements for its completion and timely renewal & collectedpayments basis agreements• Conceptualized chargeback template forbatch upload into system while ensuring anyadjustments in payments are well in place• Handled vendor inquiries• Handled master data management,Financial Records, Reconciliation & Reporting• Prepared Operational Excellencedocuments for managing process such as Org. Chart,HLPM, DLPM, FMEA and Entitlement study• Maintained SOP/DTP of key processes andamended it as & when required• Received Star of Business award for suggesting key control check points in process. Show less

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  Tata Consultancy Services

  Jun 2023 - now

  Business Process Lead