Ann M. Augustine

Experience

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  Mantech International Corporation

  Sept 2003 - Oct 2007

  Technical Writer and Consultant

  Served multiple client base in collaboration with IT Services and users on federal program initiatives. We managed several inbound and outbound product management functions including new, role-based elearning programs to advance a national enterprise case management system for federal, state, and local law enforcement agencies. As consultant in 2007 developed software requirements and training simulations for management training initiatives.

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  WITI (Women in Technology International)

  Jan 2006 - Dec 2010

  Regional Network Director and Advisor

  Turned around declining membership into vibrant region with high profile leadership events. WITI mentoring program speaker and advocate. Volunteer role.

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  Kaplan University

  Sept 2006 - Apr 2007

  Trainer, Enterprise Applications

  Our team accomplished the web-based, instructor-led design, execution, and delivery of enterprise training across departments and companies that turned a complex student information system into applications people wanted to use.

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  Millennial Group LLC

  May 2007 - Oct 2011

  Communications Consultant

  Served on project teams to design, develop, and/or manage the content strategy on B2B and B2C web properties. Also we conducted a values and leadership qualitative study with several participant groups that showed the importance of engaging and empowering all members of an organization.

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  IAC

  Dec 2011 - Aug 2014

  About.com Guide and Blogger on Collaboration Tools

  Launched new collaboration.about.com channel and managed the editorial process. Collaborated with editorial staff and other experts to bring readers into technology channel.

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  Elevate

  Sept 2013 - Aug 2017

  Technical Writer | Consultant

  Consulted with Elevate's clients in support of key policies to manage operational risk across departments and align with business initiatives, including IT security and business process management; engaged with project planning executives and key personnel on best practices and developed as well as published policies and procedures.

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  Ann M Augustine LLC

  Sept 2017 - now

  Writer | Content Development and Management

  Experienced communicator supporting the growth and business development of organizations and customer experiences. Collaborating with your business teams to develop programs to achieve successful outcomes.

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  Insight Global

  Jan 2018 - May 2018

  Technical Writer

  Served on knowledge center development project for software developer’s government project. Developed and supported the team's collaboration toolset functionality and created digital assets for SME review and publishing.