Sanjay Kumar Akela

Experience

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  GA Technocare Technology

  Jan 2015 - Jan 2016

  System Engineer

  Manage and monitor all installed systems and infrastructure• Install, configure, test and maintain operating systems, application software and system management tools• Proactively ensure the highest levels of systems and infrastructure availability• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes• Maintain security, backup, and redundancy strategies• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks• Participate in the design of information and operational support systems• Provide 2nd and 3rd level support• Liaise with vendors and other IT personnel for problem resolution Show less

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  Safeway Technologies

  May 2016 - Jan 2017

  Technical Consultant

  • Responsible for GTM at Safeway Technologies,• Acquisition of New Business using Lead Generation through online and offline ways. • Pre Sales: for Reactive and Proactive pitches and stitching a solution together for the customer.• Program Management: Managed the whole delivery end to end for the first client. Had set up all the processes• Customer Success Management: managing the smooth adoption of new technology to the end users and keeping the customer experience up and always high.• Evangelizing the platform inside and outside Safeway.• Product Management: Collaborated with Technical Product team to add 3 new modules, one new product to the product suite.• Vendor Management : managing all the vendors of the platform for smooth delivery and new features development Show less

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  Wipro Technologies Private Limited, Bangalore.

  Jan 2017 - May 2021

  • Have played a dual responsibility as a Team Lead and Scrum Master, as this was a transformation project from Waterfall to Agile.• Closely working with Product Owner on Requirements. • Handling Stakeholders and facilitating the meetings• Writing and maintaining System Test Cases.• Writing Test Plans and getting approval for the same from Peers, Developers and Business.• Monitoring and guiding team members to understand complex test scenarios.• Perform System Testing of few critical services.• Analysis and approval of requirement documents for testability.• Certifying the product for production in every release.• Mentoring new resources to the team.• Have involved in Mobile testing using Perfecto simulation tool• Automating the Regression Scenarios Show less

  • Software Test Engineer

    Oct 2018 - May 2021

  • Project Engineer

    Jan 2017 - Oct 2018
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  Amazon

  Apr 2021 - Dec 2021

  Quality Assurance Engineer
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  Magic EdTech

  Aug 2021 - now

  Consultant