Antonio Matos

Experience

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  RLS Logistics

  Nov 2008 - Nov 2017

  Customer Service Manager

  Led the administrative team and directly managed 13 employees across four sites, developing KPIs for the warehouse to track consistency, safety, quality, delivery and length of service. • Collaborated with 3PL to break into eCommerce and assisted with configuring pick and packs, establishing holding areas for products, developing rack configuration, creating protocols and building modifications. • Identified vendors for EDI to help establish a manageable workflow for employees. • Co-Chaired the Management Leadership team resulting in increased interdepartmental communication and efficiency by creating areas for managers to focus on in order to tie business units together. • Second place finalist of the Don Schlimme Future Young Leader Award via the GCCA. • Achieved 99.3% Success Rate Across All KPIs• 11% Productivity Increase & Lowest Turnover Rate• Lowered OS&D Claims to 1.5% of Total Budget Show less

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  MedExpress

  May 2014 - Sept 2019

  Radiologic Technologist

  • Produced quality radiographs by following established positioning procedures. • Assisted nurse and medical assistant with triage, treatments and other lab examinations. • Worked with doctor on site to evaluate films for pathology.• Performed QC on lab / radiology equipment.• Limited unnecessary radiation exposure to patients and staff by practicing radiation protection techniques. • Provided coverage for other centers as needed.

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  Inspira Health Network

  Oct 2017 - Jun 2021

  MRI Technologist

  • Produced MRI images according to department protocol.• Completed MRI exams on Phillips Achieva 1.5T.• Screened incoming patients and prepare exam rooms by sanitizing equipment and setting up appropriate coil for each exam.• Performed and documented weekly ACR testing on MRI magnet.• Trained new hires/student interns in all areas of departmental protocol, QA procedures, safety and MRI theory.• Administered contrast manually or via power injector, including starting IV's as necessary.Radiologic Technologist (Nov 2014 / October 2017)*Formerly Vineland Urgent Care, acquired by Inspira Health March 2017*• Produced quality radiographs by following established positioning procedures. • Explained procedures to patients & review concerns.• Assisted front office staff with registration of patients. • Maintained patient accounts by researching, billing & collecting payment. • Ensured availability of office supplies by checking inventory levels & placing replenishment orders as needed. • Provided coverage for other locations as needed. Show less

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  Children's Hospital of Philadelphia

  Nov 2017 - Jul 2021

  MRI Technologist

  I held this role while attending college as a full-time student and was responsible for providing exceptional care and experience for patients and their families through performing MRI exams, ensuring proper sedation and working closely with radiologists to provide individualized protocols for each patient. • Led patient and family care initiatives including partnering with Press Ganey monthly to analyze post-care processes, identify trends and areas for enhancement and develop action plans to improve patient satisfaction. • Utilized technology and software to enter and retrieve patient data using Epic Network systems. • Maintained efficient processes to complete MRIs on time and remain on schedule while ensuring accurate and best-quality imaging for accurate diagnoses. • Won Service Champion Award three times in one year, competing against 55 others. • Spearheaded a training program for a developmental form of MRI imaging, was appointed as the departmental point of contact after receiving rigorous training, and eventually led the imaging reviews for the hospital. Show less

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  Target

  Jun 2021 - Jan 2023

  Operations Manager

  Here, I was responsible for ensuring efficient operational flow of the inbound warehouse department, including receiving freight for the distribution center to be sent to customers and ensuring packages were received correctly without disrupting downstream workers. I oversaw the receiving and sorting of 48,000 cartons per day while managing four direct reports and 179 team members. • Fostered a safety-first mentality through leadership and training which has reduced workplace injuries from one injury every two shifts to only one per month by focusing on and discussing near misses and safety tips at daily meetings. • Reduced team attrition and reached 85% employee reliability goal through employee coaching, setting expectations and demonstrating the impact of calling out for a shift. Rebuilt attendance culture and surpassed the expectation of 15% rate of employees missing a shift to averaging 7%. • Successfully onboarded and trained four operations warehouse managers to run the department following company standards by developing training content to improve new hire efficiencies. • Designed shift planning tools and team member rosters that reduced operational planning time by 38%.• Spearheaded the picking of 168,000 units per shift in a 1.1M sq. ft. warehouse facility with a team of 145 - 165 members during peak season and holds the record for most cartons shipped out during peak season (42,370 in one shift). • Developed a culture of accountability and productivity that resulted in a 27% increase in shift throughput during peak season volume. Show less

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  Medical Guardian

  Jan 2023 - now

  Director of Warehouse Operations

  In this role, I oversee product fulfillment and operational efficiency across multiple warehouse locations, ensuring timely delivery and inventory accuracy. I uphold stringent production, performance, and quality standards in all operational areas, driving continuous improvement and adherence to best practices. Additionally, I launch and administer standardized processes across various operations, streamlining workflows and enhancing productivity.• Achieved 83% YTD reduction in quality errors, resulting in monthly average of only four pick errors in 12,874 shipments. • Fostered 17.53% YTD monthly increase in refurbishment KPIs, leading to greater efficiency and effectiveness in revitalizing products.• Increased QA monthly throughput by 29.3% (from 6,120 to 7,913 units) by partnering with IT to improve QA tools and streamline QA processes and procedures.• Increased daily order shipments by 47.91% per shift (from 889 to 1,315) by implementing individual pick and ship standards and creating tools to monitor and coach real time performance. • Successfully migrated fulfillment operation from two sites into one 19,000 sq. ft. expansion facility while simultaneously ramping down 3PL support from a 3rd site and bringing entire fulfillment operation in-house. Show less