
Nancy Yates MS RN, NI-BC

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About me
System VP Chief Nursing Informatics Officer
Education

Excelsior College
-Certificate in Healthcare Informatics Healthcare Informatics
Excelsior College
-Master of Science (MS) Nursing and Clinical Systems Management
Montana State University-Bozeman
-Bachelor of Science (BS) Registered Nursing/Registered Nurse
Experience

St. Vincent Healthcare
Jan 1991 - Jan 2003Oversaw all Clinical information systems (CIS) applications in a 320-bed healthcare facility including: Laboratory Information System (LIS), Radiology Information System (RIS), Surgical Information System, McKesson Series Pharmacy, McKesson Series ADT information System, and McKesson clinical documentation systems.- Planned and coordinated all CIS product upgrades and new installs.- Direct reports were application administrators for all CIS applications, 7 FTE’s.- Collaborated with CIO and CNE to ensure clinical needs were appropriately identified and prioritized within the IS and organizational strategic plans. Show less
Director Clinical Information Systems
Jan 2000 - Jan 2003Director Pediatrics / Pediatric Intensive Care Unit
Jan 1991 - Jan 2000

Sisters of Charity of Leavenworth Health System
Aug 2003 - Sept 2009- Served as project manager for the implementation of a standardized enterprise solution, Centricity Enterprise with multiple bridge and downstream systems for a fully integrated electronic health record. The system went live in November 2008. - Oversaw the ongoing maintenance of the new HIS and Clinical Information System, Centricity Enterprise. Focusing on issue resolution, change control, and ongoing training. - Responsible for project planning, training, communication, and change control for St. James Healthcare in Butte, Montana. St. James is the second hospital in the Montana Region to go live with the standardized enterprise solution, went live October of 2009. Show less Coordinated and oversaw all aspects of patient care delivery and related clinical services for St. Vincent Healthcare (Hospital), an Affiliate of the Montana Region, Sisters of Charity of Leavenworth Health System (SCLHS). In conjunction and collaboration with others, had direct responsibility for nursing and clinical quality, medical staff relationships, human resources leadership of direct departments, financial performance of the clinical nursing division and serves as Chief Nursing Officer for the Hospital. The Vice President, Patient / Clinical Services ensures that the delivery of health services within St. Vincent Healthcare is in congruence with the mission and values of the SCLHS.- Implemented Shared Governance as nursing model - Implemented the NDNQI nursing quality indicators program to drive improved patient outcomes with focus on nursing practice- Implemented the performance-based development system with improved scores in critical thinking skills for new graduate registered nurses - Developed foundation for clinical ladder and readiness for Magnet Hospital application process Show less
Regional Director Clinical Informatics
Mar 2007 - Sept 2009Chief Nursing Executive/VP Patient Care Services
Aug 2003 - Aug 2007

OHSU
Sept 2009 - Feb 2013Directior, Clinical InformaticsPartnered with the CHIO to determine the direction of the new clinical informatics department., oversaw process and organizational re-design to leverage the EHR to improve clinical care and outcomes, including integration of the Health Information Management department within Clinical Informatics, managed the day to day operations of the clinical informatics group that included Nurse, Pharmacy, and Physician informaticians, supervised the manager of clinical workflow and content, communicated effectively with key EHR and Health System stakeholders. - Led and directed informatics teams to continually enhance and develop the electronic health record in alignment with the operational objectives and strategic plan for Oregon Health and Science University Show less

Providence Health & Services
Jan 2013 - Jan 2018As part of enterprise IT executive team led informatics initiatives with an emphasis on information technology and services to support nursing and interdisciplinary care partners in the areas of practice, clinical applications, clinical / administrative decision-making, research and quality improvement initiatives, education, and resource management. - Led the integration of training and clinical informatics teams into a single, cohesive structure across the Providence Health and Services (PHS) enterprise in alignment with key clinical strategies and priorities- Directed the alignment and implementation of enterprise clinical governance models to inform and drive the EHR optimization prioritization and new module implementations for Epic and other software platforms - Spear-headed the implementation of an Epic Support Team model that provides 24x7 first line support for all Epic users across the PHS enterprise and Community Connect Partners - Drove the implementation of a virtual education model, allowing Epic education for new users to be provided in a virtual and self-directed learning model, saving FTE and resources- In strong partnership with the system CNO and other nursing leaders, led the standardization, implementation, and ongoing operational support of other clinical applications that supported the strategic priorities of PHS; CipherHealth Orchid/Voice, Avasure Telesitter, Epic CCM, Epic Healthy Planet/Registries for PSJH enterprise Show less Led informatics initiatives with an emphasis on information technology and services to support nursing and interdisciplinary care partners in the areas of practice, clinical applications, clinical / administrative decision-making, research and quality improvement initiatives, education, and resource management. - Created successful informatics team support model for Western Montana, stabilizing team, scope, and role post big bang Epic implementation - Developed strategy to support successful implementation model for provisioning Epic through the Providence Community Connect program to five rural hospitals in western Montana and Idaho in less than two years. - Aligned informatics team with priorities of executive leadership for the region Show less
Chief Nurse Informatics Officer
Jan 2014 - Jan 2018Regional Director Clinical Informatics
Jan 2013 - Jan 2014

Providence St. Joseph Health
Jan 2018 - Jan 2019GVP System Chief Nursing Informatics OfficerAs a member of the Informatics leadership team, this role includes working with key business and operational stakeholders across PSJH; participating in, leading, and partnering with others on IS strategic integration efforts; developing and executing strategic plans around PSJH-wide IS initiatives; ensuring a compliant, effective, and streamlined operational IS experience for business and patient constituent groups. - Led informatics initiatives for Providence St. Joseph Health (PSJH) with an emphasis on standardization of information technology and services to support nursing and interdisciplinary care partners in the areas of practice, clinical applications, clinical/administrative decision-making, research and quality improvement initiatives, education, and resource management- Spear-headed integration of informatics teams from both legacy organizations into a single informatics structure for PSJH, standardizing job descriptions and titles, span of control, and functional alignment - Directed the development of an overarching clinical communications strategy for the PSJH enterprise to include mobility tools for nursing and other clinical disciplines (Epic Rover, Transport Module, MyChart Bedside, Alaris Pump integration) Show less

CommonSpirit Health
Aug 2019 - nowSystem VP Chief Nursing Informatics Officer
Aug 2024 - nowSystem VP Clinical Informatics
Apr 2024 - Aug 2024Mountain Division VP CNIO
Aug 2019 - Apr 2024
Licenses & Certifications

ANCC Nursing Informatics Certification
American Nurses Credentialing CenterJan 2016
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