Jessica Le

Experience

• 

  Procter & Gamble

  Mar 2007 - May 2007

  P&G Management Trainee

  Exclusive and selective training program by Procter&Gamble:• Persuasive Selling Format• Handling Objection• Presentation skill• Business Etiquette• Marketing Strategy.

• 

  HSBC

  Aug 2007 - Jan 2008

  Management Intern

  Conduct market research and report on various industries to supply information for the bank’s investment and credit decision.Support Corporate and Institutional , HSS with customers’ database and other admin tasks.

• 

  ANZ

  Feb 2008 - Jan 2014

  Improve funds under management (FUM) growth, develop strong relationships with customers, leveraging cross-selling opportunities. Conduct due diligence and assessment on client's risk and reward appetite to consult on structured financial solutions.Lead relationship team to build and deploy structured wealth plans for existing customers, expand customer portfolio and segments to grow affluent portfolio, ensuring a superior service offering. Lead business development team to establish strong network with high net worth segment: business owners, corporate C-suite/ BOM to promote ANZ banking solutions. Show less Perform credit assessment and ensure process adhere to business credit policy and legal guidelines. Collaborate with front-office to train/ update on credit procedure and operation standards.Manage workload to maintain a high standard of customer service delivery within Service Level Agreement (SLA).Implement new credit segments or processes within agreed time-frame to expand/improve operations performance.ACHIEVEMENTS: Best employee award, ranked top of the Annual Performance Evaluation (Review Performance Outcome 1 – Outstanding)Successfully implemented the projects of setting up SME segment, launching Retail and Wealth new product (Ex.: Cash-backed lending, Gold Tower…)Contribute to the composing and implementing of procedures, manuals, SLA … of various lending segments.Successfully contribute to the migration from Vietnam Branch of Australia and New Zealand Banking Group Limited (ANZBGL) into ANZ Bank (Vietnam) Limited (ANZVL) Show less

  • Manager, Mobile Banking

    Jul 2010 - Jan 2014

  • Senior Specialist - Lending Operation

    Feb 2008 - Jun 2010
• 

  PTS Vietnam

  Sept 2009 - Mar 2014

  PTS Vietnam - A Cisco Premier Partner and FPT Strategic Partner, has successfully deployed hundreds of projects and provided on-going services to a portfolio of over 300 clients, with annual revenue reached US$4 million.PTS Vietnam is a technology solutions provider in IT and Telecommunication business, specializing in Data Center, Security, Integrated System and Collaboration tools.PTS Vietnam has been strategic partners of the leading technology companies such as Dell, IBM, AMP, FPT… and Cisco Premier Partner with accolades for successfully deployed high impact projects across MNC, private and government sector.Projects deployment and on-going service provider for:MNC: AIA Vietnam, Novartis Vietnam…Government corporation: Agtex Corp, Hoa Sen University, Ninh Thuan Hospital, Tien Giang Hospital, Saigon Newport, Saigon Paper, VinaTel, VTCInternational partners: Nevigate, Cowan, Detmold Packaging …Private sector: Huynh Long, Van Quoc, AITS Corp., Vuong Quynh Trinh Ltdhttps://blogs.cisco.com/partner/a-new-network-a-halt-to-hack-attacks Show less

  • Co-Founder

    Sept 2009 - Mar 2014

  • Managing Director & Head of Strategic Accounts

    Sept 2009 - Feb 2014
• 

  Expedia Group

  Feb 2014 - Sept 2015

  Market Manager

  Manage market territory to initiate, develop and maintain a high-quality portfolio of hotels for Expedia’s fast-growing global supply base; Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities. Evaluate market trends and consumers behaviors to provide recommendations to management. Support and collaborate across functions to initiate and deploy innovative business solutions aimed at building a strong market presence Show less

• 

  Shinhan Bank

  Sept 2015 - Jul 2016

  Partnership & Product Senior Manager

  Develop product and partnership strategies. Oversee deployment of products cycle, includes outlining SMART goals with risk - reward analysis, defining business plans across operation and sales functions, managing marketing initiatives and branch execution.Establish strong relationship with owners and/or C-suite of property developers, lead partnership teams to target and negotiate new partnership agreements. Manage branches to execute partnership and product campaign activities, maximise performance growth while ensuring compliance of risk and policy, internal alignment and agreement with partners. Show less

• 

  Expedia Group

  Jul 2016 - Nov 2021

  Head of supply partnership teams responsible for managing partnerships with 1300+ key accounts. The partnership team consult partners to optimise their revenue and marketing exposure from their listings with 200+ Expedia booking sites through adoption of technology solutions, revenue and performance management that facilitate their business to new levels of growth.Represent Expedia in the local markets, build Expedia’s company profile with key local influencers and provide expertise to the local industry. Show less

  • APAC Lead | ACE - Asian Community at Expedia Group

    Mar 2021 - Nov 2021

  • Area Manager | Expedia for Business, Thailand

    Aug 2019 - Nov 2021

  • Area Manager, Vietnam

    Mar 2018 - Aug 2019

  • Senior Market Manager, Vietnam

    Jul 2016 - Mar 2018
• 

  GoTo Group

  Nov 2021 - Aug 2023

  Country Head of Merchants

  Own GoFood partnership in the region, lead a team size of 140+ talents, in 5 areas: Strategy, Account Management, Growth & Success, Merchant Experience and Product Optimization.▪ Lead and coach team to relentlessly innovate solutions to deliver top-notch approach to merchants, implement optimal demand generation packages to drive platform growth, increase assortment and quality to users▪ Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on initiatives▪ Coach and provide direction to Head of Account Management to identifying strategic partnership opportunities and establishing strong C-level networks to promote GoFood profile in Vietnam F&B market. Show less

• 

  Glints

  Aug 2023 - now

  General Manager