Lainie Klein, PMP, CSM

Lainie Klein, PMP, CSM

Mac Specialist

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  • Timeline

  • About me

    Associate Director, Project & Portfolio Management at Hearst

  • Education

    • Harvard University Graduate School of Design

      2008 - 2008
      Urban Design
    • Clark University

      2002 - 2006
      B.A. Psychology
  • Experience

    • Apple

      Apr 2006 - Apr 2007
      Mac Specialist

      • Knowledge of technical products including, imaging. printing, Macs, networking and digital imaging.• Responsible for product installation and demonstrations.• Listening to customer’s needs by asking clarifying questions and finding a solution.• Maintain knowledge of merchandise - the features, advantages and benefits.• Encourage use, promote sales and foster positive public relations.

    • McMahon Publishing Group

      Apr 2007 - Oct 2008
      Systems Analyst

      • Managed and administered 60 computers• Managed and administered Apple OS X 10.4 Server• Converted 11 medical publications a month into HTML for website posting• Created secured PDFs for every publication for website posting• Trained employees in Quark XPress 6.0, InDesign CS3, and Microsoft Office 2004• Managed company-wide transition from Quark XPress to Adobe InDesign

    • Deep Tech Inc.

      Oct 2008 - Feb 2009
      Technician

      • Managed over 40 client’s backup solutions with Retrospect Server• Managed and administered Apple OS X 10.4 and 10.5 Server• Assisted client’s with their technical needs remotely with Timbuktu Pro and Bomgar• Assisted client’s with their BlackBerry and Palm handheld issues• Worked closely with account manager to maintain client relationships

    • Huge Inc

      Aug 2009 - Apr 2012
      Lead IT Support Specialist

      • Asset Manager – manage over 600 laptop, desktop, and portable devices in 4 offices• Manage all IT spending to fit quarterly and yearly budgets• Manage and organize Women in IT Meetups hosted at HUGE• Oversee many IT projects throughout their lifecycle such as implementing an new asset management and help desk ticketing software• Train all incoming IT hires

    • Draftfcb

      Apr 2012 - Mar 2013
      Senior Technicial Analyst

      -Manage inventory-Support office of 150 users

    • Mcgarrybowen

      Mar 2013 - Feb 2016
      • Project Manager

        Feb 2015 - Feb 2016
      • Applications Analyst

        Mar 2013 - Feb 2015
    • Dentsu Aegis Network

      Feb 2016 - Jun 2016
      Project Manager, PMO
    • Hearst

      Jul 2016 - now
      • Associate Director, Project & Portfolio Management

        Sept 2023 - now
      • Associate Director, Agile Delivery

        Feb 2022 - Sept 2023
      • Senior Technical Project Manager

        Aug 2018 - Feb 2022
      • Technical Project Manager

        Jul 2016 - Aug 2018
  • Licenses & Certifications

    • Hearst INCLUDE Certified Change Agent

      Hearst
      Aug 2021
      View certificate certificate
    • PMP

      PMI
      Jan 2016
    • Certified Scrum Master

      Scrum Alliance
      Nov 2019