Deep Enrich
Danny Ortiz
Tech Support Agent
120 followers
Costa Rica
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About me
Account Manager
Education
INCOLL
-High School2003 High-school bachelor International College of Loma Linda.
Experience
Alienware
Jan 2005 - Jan 2007Tech Support AgentTech Support for Alienware brand gaming computers. L3 Clearance test passed (replacement of ODD, HDD, RAM Sticks, Motherboards, and PSU’s without approval)
GBS
Feb 2012 - Feb 2016Customer Support SupervisorThe Couch CR
Jun 2015 - nowEditor In ChiefEditor and writer for an enterntainment news and opinion site
L.A.G: Living And Gaming Podcast
Jun 2015 - nowHostLAG es un podcast donde discutimos todo lo relacionado a la industria de los videojuegos.
Join Games
Feb 2018 - Aug 2019Fraud Analyst and Poker Manager (LATAM)Central Gaming
Dec 2019 - nowHostPrograma de opinión sobre video-juegos y tecnología.
EvenBet Gaming
Jan 2021 - Feb 2024LATAM Support/DemosJazz Gaming Solutions
Jul 2021 - Dec 2023Poker Product Owner/ManagerProduct Owner/Manager for Poker section
EvenBet Gaming
Jun 2024 - nowLATAM Account Manager
Licenses & Certifications
Bachillerato
- View certificate
Scrum Master
Universidad CenfotecFeb 2024
- View certificate
Lifelong Learning
CertiProf InternationalFeb 2024 - View certificate
Scrum Master Professional Certificate - SMPC®
CertiProf InternationalFeb 2024
Languages
- spSpanish
- enEnglish
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