Dennis Isic

Dennis Isic

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location of Dennis IsicGothenburg, Västra Götaland County, Sweden

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  • Timeline

  • About me

    Operations Manager, Visma Amili

  • Education

    • Academy Online

      2020 - 2020
      Certifierad Butikschef

      The Certified Store Management Program comprises 4 course modules that collectively provide a strong foundation to excel in the work and decision-making required to build a high-performing and thriving store, making a difference for both employees and customers.

    • McDonald’s Business School, Stockholm

      2018 - 2018
      Shift Management
    • Polhemskolan, Lund

      2014 - 2017
      Gymnasieexamen Behavioral Sciences
    • Göteborgs universitet

      2021 - 2021
      Research Frontiers in the Digitalization of Society
    • Lunds universitet

      2021 -
      Arbetsrätt Work and Family Studies
    • Frans Schartaus Handelsinstitut

      2021 - 2022
      Revenue Management & Data Analyst

      • Agile Project Management• Business Controlling• Data Analysis• Digital and Strategic Marketing• Distribution and Channel Management• Introduction to Revenue Management• Revenue Management• Environmental Knowledge

  • Experience

    • McDonald's

      Jun 2017 - Sept 2019

      Proven track record in driving revenue growth, increasing operational efficiency, and delivering exceptional guest experiences. Skilled in team leadership, food safety, and quality control. Recognized for achieving sales targets, optimizing inventory, and executing successful local marketing campaigns. Dedicated to operational excellence, employee development, and customer satisfaction in the fast-food industry.

      • Assistant Restaurant Manager

        Dec 2017 - Sept 2019
      • Shift Manager

        Aug 2017 - Dec 2017
      • Crew Member

        Jun 2017 - Aug 2017
    • ForSea

      Feb 2019 - Aug 2023

      As an accomplished Teamleader, I have a proven track record of leading successful retail operations. With a keen eye for driving sales growth and optimizing store performance, I have consistently exceeded targets and maximized profitability. My strong leadership skills empower and inspire my team to deliver exceptional customer service and create a welcoming shopping environment. By implementing effective merchandising strategies, inventory management, and staff development programs, I ensure operational efficiency and a motivated workforce. Dedicated to building lasting customer relationships, I am committed to delivering an outstanding shopping experience that fosters loyalty and brand advocacy. Show less

      • Teamleader Retail

        Dec 2019 - Aug 2023
      • Sales Assistant

        Feb 2019 - Dec 2019
    • Mensa Sverige

      Jun 2022 - now
      Member of Mensa
    • Visma Amili Sverige

      Aug 2023 - now

      As an Operations Manager, I lead and develop teams within customer service and customer operations. In this role, I am responsible for ensuring high efficiency, goal attainment, and fostering an inspiring work environment where employees thrive and grow. My focus is on fulfilling customer promises, improving work processes, and adding value to our delivery. I constantly navigate through changes and continuously improve operations to successfully tackle future challenges.

      • Operations Manager

        Dec 2023 - now
      • Teamleader Customer Support

        Aug 2023 - Dec 2023
  • Licenses & Certifications

  • Volunteer Experience

    • Treasurer

      Issued by Majblommans Riksförbund on Apr 2020
      Majblommans RiksförbundAssociated with Dennis Isic