AbdulSalam N. M.

AbdulSalam N. M.

Customer Support Engineer

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  • Timeline

  • About me

    Operations Manager at INFOBHAN SYSTEMS & SERVICES

  • Education

    • Institute of Human Resource Development for Electronics (IHRDE) Kerala

      1987 - 1988
      Post Diploma Bio Medical Equipments Maintenance First Class

      Activities and Societies: Developing Bio Medical Equipment Diagnostics Methods for Discountined Products. Such as ECG / EEG / EMG / Audio Meters / X-Ray Machines in District Hospitals across Kerala State. Project was a Pilot one with the Help of State & Central Govt. We are the First Batch Selected After a State Level Screening Test. Provided with Stipend and Traning at Various Levels. ATIEPI Hyderabad Provided us Latest Traning on Equipments. Osmania Medical College Professors Taught us the Bio-Medical Science.

    • Govt Regular Diploma in Electronics Engineering

      1984 - 1987
      Engineering Diploma Electrical and Electronics Engineering First Class

      Activities and Societies: Social Worker Cricket Player Orator Presenter Brain Storming Expert Studying the formation Semi Conductor PhysicsCovalent Bond Activities of Germanium and SiliconFormation of Transistors, Gates and MultiplexersRadio Engineering, Entertainment Electronics

    • Junir Technical School (JTS) Kodungallur

      1981 - 1984
      Matriculation with Trade Practice Electrical, Mechanical and General Engineering

      Activities and Societies: Mere Student with all shyness Doing good education on Engineering Subjects from 8th Standard

  • Experience

    • HCL Technologies

      Aug 1988 - Apr 1991
      Customer Support Engineer

      Provide On-Site Corporate Customer Support on Desktop and Data Center Services.

    • Accel Frontline Ltd

      Jan 1992 - Apr 1995
      Manager for Test and Repair Center

      Develop Testing and Repair Methods and Manage Daily Operations

    • Infobhan Systems & Services

      Oct 1995 - now

      Founder and Operations Manager for INFOBHAN Operational Management on IT Infrastructure BPO Services

      • Chief Operating Officer

        Oct 2020 - now
      • Operations Manager

        Oct 1995 - now
  • Licenses & Certifications

    • MCP

      Microsoft
    • ISO 27001

      ISSAF
      Mar 2009
    • Network Security Professional (ISP-Q)

      OISSG
      Mar 2009
    • ITIL Service Management

      Vyom Labs
      Jan 2008
    • Microsoft Certified Professional

      Microsoft
      Jun 1999
    • Cyber Law Certificate

      The Indian Law Institute
      Nov 2010
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jan 2023
      View certificate certificate
    • ITIL Foundation

      EXIN
      Dec 2007