Experience

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  Guardian life

  Nov 2021 - Mar 2024

  Associate

  • Managing the investigation, processing, and payment of claims data, exhibiting expertise in choosing the right course of action for claims in order to provide excellent outcomes for clients.• Responsible for validating customer claim documents and precisely calculating benefit amounts, guaranteeing beneficiaries get payments on schedule.• Effectively collaborated with Microsoft, providing power sharing to both onshore and offshoreteams and maintaining professional email correspondence with customers.• Action - oriented knowledge to assess other people's work and offer relevant, insightful feedback for process enhancement. Show less