Experience

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  Sc five beep srl

  Jun 2012 - Sept 2014

  Computer and networks operator

  - Promote an online social platform in Spanish- The implementation and development of marketing strategies and sales- Database maintenance

• 

  Amazon development center romania

  Sept 2014 - Mar 2016

  Catalog associate - spanish & english

  In charge with setting up and updating product related information in the Amazon catalog, in compliance with the quality standards for each product category. Implementing process improvement activities so as prevent the reoccurrence of problems. Contributing to reducing and solving issues in the supply chain processes

• 

  Intelligentbee

  Apr 2016 - Jun 2024

  In charge of L3 engineering team to support Platinum clients with backend, frontend and integration hot fixes. Technical Leadership - Contributing to the technological vision of the company. Coordinate, oversee, review the day-to-day functions of the team and give direction and guidance. Technologies: REST APIs, HTML, JSON, HTTP(S) Protocols, SQL, Python, Simple Mail Transfer Protocol (SMTP), DNS, SSHTools: JIRA, Splunk, Snowflake, Postman, Databases, Github, AWS

  • Technical Support Engineer L3/Team Leader

    Jul 2018 - Jun 2024

  • Technical Support Engineer L2/Team Leader

    Oct 2017 - Jul 2018

  • Technical Support Engineer

    Apr 2016 - Oct 2017
• 

  The access group

  Jun 2024 - now

  Being part of the development team, I'm triaging and analyzing incoming tickets escalated from support or stakeholders to identify defects, root causes, and required engineering actionsReproducing, testing, and validating issues in multiple environments; documenting and creating detailed bug reports for the development teamCollaborating closely with software engineers to ensure accurate prioritization and resolution of issuesPerforming SQL scripting for data analysis, debugging, backend issue verification and issue fixingWorking with REST APIs to test endpoints, validate payloads, and support application troubleshootingUsing Azure Portal for monitoring application workers, reviewing logs, managing resources, and supporting small configuration tasksAssisting with infrastructure-related checks—including firewalls, background workers, and database monitoring—to ensure system stabilityContributing to process improvements and small application enhancements to optimize workflows and reduce recurring issuesOptimizing workflows and processes with AI-powered solutions.Monitoring system performance, databases, and background services to proactively identify potential service disruptionsSupporting cross-functional teams by providing technical insights and enhancing issue resolution workflows Show less

  • Software Engineering Associate

    Oct 2025 - now

  • Technical Support Engineer

    Jun 2024 - Nov 2025