Experience

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  O2 uk (a telefónica company)

  Mar 2005 - Aug 2005

  3g/h+ radio frequency & optimisation engineer

  • Tested designated O2 network clusters in the Midlands to ensure good RF coverage and quality as per O2's Radio Frequency Plan• Recommended amendments such as antennae tilts, and software changes to improve overall 3G network coverage and performance in the Midlands

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  Vodafone uk

  Aug 2005 - Dec 2007

  • Directed the launch of new mobile devices on the Vodafone network• Articulated customised product software validation strategy• Identified market opportunities and defined product vision • Lead test teams in fault verification and generated Exit reports at the end of test cycles• Assisted vendors with developing bug fixes for software errors• Contributed in weekly VF-EU meetings to discuss product management and propositions• Presented technical specifications and ‘ease-of-use’ of new products to marketing teams Show less • Performed 3G bearers and HSDPA radio testing (Layer 3) on Ericsson and Nortel network infrastructures using protocol analyzer, to verify validity of messages• Analysed product documentation, extracted specifications and system functions required for test and validation• Lead Regression, full user acceptance, inter-operability and conflict testing prior to launch• Raised high priority defects according to the Kepner Tregoe method• Identified root cause analysis and fault resolution via log analysis in accordance to 3GPP protocols, GCF and OMA standards• Trained and shadowed new test engineers in the team Show less

  • Technical Product Lead

    Aug 2006 - Dec 2007

  • QA Technical Lead

    Aug 2005 - Aug 2006
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  Altran uk

  Aug 2005 - Jul 2012

  Project manager | lead consultant

  During my tenure at Altran, I acquired precious cross sector experience as a Project Manager, Lead Consultant, in both the telecoms and automotive industries. My role initially started off as a quality engineer and worked my way, through promotion to becoming a product/project lead for mobile devices at Vodafone, and extended my experience all the way through Ford and Lotus F1, applying Prince2 project methodology to deliver awesome, complex products!• Key telecoms and automotive clients: Vodafone, Alcatel Lucent, Ford Motor Company and Lotus F1• Cross-sector experience in consulting global brands on a diverse range of strategic technological solutions • Developed strong decision making and problem-solving skillset, product validation strategies, project management in process-driven Prince2 environments; adept at supplier engagements for global landscapes• Achievements: navigated clients’ corporate policies, personnel and processes to get things done, championed systems engineering principles to drive timely launch of complex products for mass production ($15million; 3 years), fortified team and client engagement which reduced the need for ‘Crisis’ meetings during launch, innovation strategy by leveraging high-end automotive & mobile technologies • Gathered business and technical requirements proposal for work packages, with analytical skillset, from distributed engineering teams to support all phases of the pure SDLC Waterfall & V-Models• Facilitated grand workshops (monthly) and meetings (weekly) through effective communication, attended Steering Boards to present project health and issue escalation to Chief engineers and key stakeholders• Coherent, weekly publication of PRINCE2 documents: PID, Plans: project (Gantt chart), comms, quality; Logs: RAID/action/quality; Reports: highlight, project end, lessons learned; budget & forecast schedules; Show less

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  Ford motor company uk

  Jan 2008 - Feb 2012

  Project manager

  • Navigated Ford’s corporate policies, personnel and processes to get things done• Championed systems engineering principles to drive the development and launch of multiple, complex ECM products ($15 million; 3 years) for mass production• Lead cross-functional global teams of >30 people (4 offices; 3 countries), in leveraging automotive technologies (Stop/Start, OTIS) in product development • Validated project progress through mitigating risks and dilution of critical paths • Encouraged engineering best practices, with positive attitude of team members to deliver projects on time, within reasoned scope, budget and quality using Prince2• Facilitated presentations and workshops through effective communication, for the escalation of project issues to appropriate audiences in steering board committees• Fortified relationships with stakeholders and suppliers, which lead to improved team collaboration and reduction in ‘Crisis’ meetings during product launch• Verified technical requirements from hardware and software disciplines for product development, to support all phases of the pure waterfall model Show less

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  Lotus f1 team

  Mar 2012 - May 2012

  Project manager

  My last post with Altran was spending time with the Lotus F1 team.• Anthologised commercial and technical requirements proposals for work packages using Altran’s Quality Management System (QMS), based on Prince2.• Managed sub-contractors and external suppliers during supplier qualification process.• Maintained client, engagement and financial management and project communications with core project team members and stakeholders, at all times.• Published project related deliverables; Project plan, Dashboard, Project Initiation document, Highlight and Exception reports, Action Logs, Risk Logs, and actively documented project decisions, progress and acceptance of deliverables. • Lead weekly project review meetings to track progress of project milestones, budget and schedule against initial project objectives.• Weekly publish of formal PRINCE2 documentation to control project progress, acceptance of deliverables, project decisions and financial management (budget schedule: actuals vs forecasts)• Enthused team members, distributed teams and client with transparent communications Show less

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  Chelsea apps factory

  Aug 2012 - Nov 2014

  Scrummaster | senior project manager

  I started my professional Agile journey at Chelsea Apps Factory (CAF). I embodied the roles of both Agile Project Manager and Scrum Master depending on project and client needs. I joined CAF when it was a start-up with 15 people onboard, developing native Enterprise mobile (iOS, Android & BB) and web applications. By the end of my tenure, the company had scaled to ~70 people, and it was tremendous to be part of the company's trials and tribulations during the scaling and growth phase.It was a pleasure to be part of a pool of talented people consisting of strategy, product development, Design, QA, developers, and data science. As a Scrum Master, I boosted team enthusiasm by continuously fostering autonomy, creativity, fun, trust, respect, happiness and a healthy ‘inspect & adapt’ spirit, to help teams to perform at their highest levels. I coached teams on effective decision making and facilitated estimation sessions by articulating requirements with the PO and the team. I successfully delivered multiple E2E projects (£50K - £800K) from discovery, scoping, planning, production, closure, deployment, support and maintenance, ensuring project risks were highlighted along the way. I proactively engaged in engineering (TA/QA) reviews.I bridged the gap with client relations by managing clear expectations of project delivery with transparency, facilitating daily client calls, including weekly client reporting. I provided guidance to clients around best practices on mobile user experience, end-user pilot (UAT) testing, in-App analytics, App distribution and deployment to market. Lastly, I actively participated in product ideation workshops with clients and end users, developed product visions & roadmaps, high-level user journeys based on UCD principles.Key clients: William Hill, Deloitte, BlackBerry, Kantar, Thomson Reuters, Waitrose, NHS, GSK.Technologies: web services, JSON, Objective C, HTML, CSS, SQL, CMS, WordPress, Cucumber, Atlassian, Box, GitHub, Trello. Show less

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  Monitise create (formerly known as grapple mobile)

  Dec 2014 - Jun 2015

  Scrum master | senior project manager

  The next phase in my Agile journey was an organic elevation to a medium size company (~150 people) that embodied Agile values and principles, at a larger scale. The environment was creative, nurturing and service oriented. As a Senior PM, I was involved in facilitating proposals in response to RFI’s and RFP’s accompanied by brainstorming and estimation sessions with the Design and Strategy teams using experience maps. I actively took part in UX research methodologies such as A/B testing. At any one time, I lead 3-5 multiple Scrum teams of 5-12 talented people to deliver innovative products with either T&M or fixed budgets, spanning from £250k - £1 million.As a certified ScrumMaster, I mentored and constructively challenged Scrum teams (collated & distributed) to improve their software delivery. By embracing empiricism, relevant adaptations were suggested to make more coherent sprint goals, uphold Scrum framework, meaningful Definitions of Done, improved user story slicing, and efficient retrospectives. In one instance I substituted for another Scrum Master and a remarkable, positive influence with the FIFA team was achieved which resulted in my permanent position within the team. The FIFA client was impressed with the change, particularly the reliability of product increment delivery and offered me a job at FIFA!My other focus within the organisation revolved around team empowerment and self-organisation. I supported teams to become capable of collaboratively removing their own impediments and distractions over time. Additionally, the proximity between team members and end users was improved over time to ensure a faster feedback loop and delivering value at the end of every sprint. Key clients: FIFA, Santander, Atos, National Savings & Insurance, Premium Bond Prize checker, Monitise SDK Vouchers Codes.Technologies exercised: JIRA, Confluence, and AtTask. Show less

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  Brilliant basics

  Jul 2015 - Jan 2017

  Scrum master | senior project manager

  Joining a creative agency such as Brilliant Basics was exciting. I fitted well within a buzzing group of vivacious people and exemplified project management skills by delivery of large scale E2E technical solutions. I placed a strong emphasis on senior stakeholder management with a firm focus on spend and product quality. With BB's several international offices, I managed talented, globally distributed teams (5-12) to deliver timely high end native and hybrid apps (£150k - £800k).I thoroughly enjoyed participating and facilitated product workshops at BB premises, with potential leads and new clients alongside Design, and Strategy, which covered several days of hard, but fun work. Post such sessions, I boosted scoping sessions and proposals to close deals.As part of delivery, I consistently upheld agile values and principles and utilised both Scrum with Kanban as agile methods to deliver value to clients and end users. I reinforced the value of communication, conflict resolution and relationship building within my teams and focused improvements on project kick-offs and closures, to restore teams’ confidence, recognition and feeling of accomplishment, which was then celebrated and show cased company wide. As a proud user of Atlassian, I introduced teams & clients to the greater benefits of the Atlassian suite company wide to raise the bar on team support & collaboration, and delivery metrics of product development.Key clients: INSEAD, Fahrenheit 212 / Capgemini, BNP Paribas, CBRE. Show less

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  Elysian ltd

  Feb 2017 - now

  Director | providing delivery expertise, training, facilitation and enabling change services
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  Digitas uk

  Feb 2017 - Aug 2017

  Scrum master | delivery manager

  Digitas UK, in partnership with Publicis Sapient are responsible for delivering the Helios Programme, which is a global digital customer engagement platform (website) rolled out across 167 markets, across the Renault-Nissan Alliance.As a Scrum Master, I worked with a Scrum team to release continuous, user-centric enhancements, using Essential SAFe, to the Helios Platform, which included Adobe Experience Manager (AEM) and front-end web changes to the platform. My team was one of 15 Scrum teams on the programme. I successfully glued a cross-functional team of 9 developers to deliver consistently, whilst maintaining a close relationship with the Renault PO to respond to changing requirements and market needs. With a fully engaged and cross-functional team, a huge emphasis was placed on design, technical architecture, high quality coding standards, and E2E assurance to adhere to product governance board standards: Apigee, Technical and Security Advisory. Driven by a common mission using Kanban-Lean leadership (infused by the PMO), I worked very hard to ensure we synchronised with the programme's cadence and delivered every 2 weeks, via a polished and slick Agile Release Train.As the client were onsite, stakeholder management was key on this project and by maintaining a close-knit rapport meant they were never more than a few hours behind of significant issues. Resourcing, commercial and formal communication were always maintained by showcasing strong traditional, project co-ordination and management skillset. Gaps were spotted and cracks filled to ensure the highest level of outcome on my project. Show less

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  Shell

  Sept 2017 - Apr 2019

  Scrum master | delivery coaching

  I joined Shell when they had started to leverage the power of big data at Advanced Analytics. I was the first Coach to join an intelligent and ever-growing data science team, which operated as a studio within Shell. Their function was to collate desired raw data and turn it into actionable knowledge to solve business problems within Shell.I trained and coached teams on the values and principles of Agile and the need for the radical transparency, psychological safety, mindset and cultural shift. Set out as a journey, it was achieved via a series of conversations, 121 interactions, adoption roadmaps, presentations, and interactive games (remote & F2F). I supported the studio with the transition to delivering solutions using Scrum and/or Kanban methods. I served the needs of distributed development teams, product owners, HR and finance whilst harnessing technical excellence (DevOps, quality, automation). Most critically, I worked with the management to adopt agile leadership principles to support the transformation. The result was a quick and keen uptake of the new ways of working and an improvement in performance of teams' engagement, empowerment, decision making, including self-organisation. I also supported the product owners in their roles by training, coaching and knowledge sharing sessions. The result was clear product visions, roadmaps and improved collaboration with the teams. The most interesting aspect in my involvement at the studio was to ensure the Agile methods incorporated data science work activities.Later on, I became part of a team of Agile coaches to create a pool of our collective genius, knowledge and experiences to serve the organisation better and for continuous improvement.Key projects: Shearwater compressor predictive analytics, Site Planning And Requirements Capture, Recharge Plus (electric vehicle & optimisation), and Geoscience Exploration. Show less

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  Gfk

  Nov 2020 - Jul 2021

  Scrum master & agile coach
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  101 ways

  Jul 2021 - Mar 2023

  Delivery manager
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  Gousto

  Jul 2021 - Sept 2022

  Agile delivery coach (via 101 ways)
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  Bbc

  Oct 2022 - Feb 2023

  Delivery manager (via 101 ways)
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  Shell energy

  Mar 2023 - Sept 2023

  Delivery lead
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  Macquarie group

  May 2023 - Jul 2023

  Transformation lead (via teal consulting)
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  Lithe transformation® – improving ways of working

  Oct 2023 - Nov 2023

  Transformation consultant
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  Bp

  Dec 2023 - now

  Squad lead

  Squad Lead | Scrum MasterRegulatory Reporting - Trading & ShippingLeading the development of an in-house product that replaces a legacy, third partysystem reporting all BP's transactions to global regulatory bodies, seamlessly.Driving the delivery of an innovative product developed by a cross-functional 25strong-human team, using Cloud, serverless technology to rigid, regulatorytimelines.