Experience

• 

  Capital oil plc

  Dec 2013 - Oct 2018

  Operations supervisor. / acting manager

  * Provide constructive feedback and coaching for junior operation staff which inspired company sales product over volume to 5,000 liters dailys sales .* Increased company sales by 20% as Acting Manager and remitted the cash sales value into the company corporate account.

• 

  Batdeen oil venture

  Nov 2018 - Jan 2021

  Personal assistant to chief executive officer

  1-scheduling; reviewing, prioritizing, and responding to emails from the client.2-Answer and respond to phone calls, communicate messages and information to the CEO.3-Prioritize emails and respond when necessaryCoordinate travel arrangements.4-Maintain various records and documents for the company CEO

• 

  Outcess solution nig ltd

  Mar 2021 - Jan 2022

  Customer service specialist

  * Planned action points for customers to subscribe to products and services increasing active subscriber by 400+ in quarterly subscriber chart * Acknowledged and Resolved customer complaints by 90% through Various communication channels.

• 

  Bfree

  Jan 2022 - Jun 2022

  Account manager

  * Interact and plan a repayment schedule with clients and inspire 75% debt recovery through relationship management .* Maintain Positive ,Productive and profitable client relationships through 100% Product Knowledge delivery.

• 

  Upwork

  Jul 2022 - Oct 2023

  Virtual assistant
• 

  Safina’s fitness

  Feb 2023 - Oct 2023

  Appointment setter

  Making sure that potential clients might be interested in our products and services.Schedules consultations between sales staff and prospective clients.Ensuring that important meetings are booked for the sales team.

• 

  Unicaf

  Oct 2023 - now

  International student advisor

  Academic Guidance: I provide academic guidance to students, helping them navigate through their educational journey. This includes assisting students in selecting appropriate courses, understanding degree requirements, and planning their academic schedules to ensure timely progression towards graduation.Personal Support: I offer personal support to students, serving as a resource for addressing personal and emotional challenges that may affect their academic performance. They may provide referrals to counseling services, mentorship programs, or other support resources available on campus.Career Counseling: I offer career counseling services to help students explore potential career paths, develop career goals, and acquire the necessary skills and experiences to achieve those goals. This may involve conducting assessments, providing information on job opportunities, and offering guidance on resume writing, interviewing skills, and networking.Student Advocacy: I serve as advocates for students, representing their interests and concerns to faculty, administration, and other relevant stakeholders. They may assist students in resolving academic or administrative issues, advocating for accommodations when needed, and ensuring that students receive fair and equitable treatment. Program Development and Evaluation: I contribute to the development and evaluation of student support programs and services. This may involve assessing the effectiveness of existing advising practices, identifying areas for improvement, and collaborating with colleagues to implement initiatives aimed at enhancing student success and retention. Show less