Gabriel Hernandez

Experience

• 

  Zenith Designs

  Aug 2013 - now

  Operations Manager

  Supervised installation teamTrained staff on installed touchscreen technology and programsPerformed quality checks and repairs on all laminated prints for installationPerformed walk-thru meetings with individual Builders on required wiring, wiring location, and measurements for glass door and technology installs for all scheduled projects

• 

  Memorial Hermann Health System

  Oct 2017 - Nov 2024

  I troubleshoot oxygen concentrators and other DME (Durable Medical Equipment) for patients and caregivers. I also input patient demographics and insurance information into the Brightree System. I have 3 years experience with the Brightree software. I also train coworkers and new employees on the navigation of this system. I take CPAP supply orders and delegate the patient orders to the correct team member for that particular insurance provider. Oxygen supplies and tanks are items I assist with as well and coordinate what days they will be delivered. Show less I was responsible for delivering medical equipment such as hospital beds, walkers, wheel chairs, oxygen concentrators, etc. I would maintain my delivery truck and keep it sanitized and clean for all the equipment I would load for delivery the following day. I trained the patient or caregiver on how to use the equipment and obtained documentation of understanding and acceptance. I was also required to be in rotation for a week of on call duty. This meant going out anytime, day or night, to assist a patient with their oxygen or equipment issues. Show less

  • Customer Service Representative ll

    Jul 2022 - Nov 2024

  • Customer Service Representative

    Apr 2019 - Nov 2024

  • Durable Medical Equipment Technician

    Oct 2017 - Apr 2019
• 

  Bp

  Oct 2024 - now

  Remote Operations Specialist