
Timeline
About me
Customer Assistance and On-Site Inventory Manager at HSI/SafeTec Compliance Systems
Education

Washington state university
2010 - 2013Bachelor of business administration (b.b.a.) business administration and management, general
Clark college
2008 - 2010Associate of arts (a.a.) business administration and management, general
Experience

Horizon air
Jun 1989 - Jun 2000Customer service supervisorPerformed employee evaluations, coaching, scheduling, and budgeting. Tracked and coordinated on-the-job injuries and extended leaves of absences. Responsible for hiring and training of customer service employees.Ensured proper record keeping of FAA, security, and company programs for employees. Ensured safe and timely aiport ground operations.

Lufthansa
Feb 2006 - Aug 2007Customer service supervisorResponsible for hiring and training while ensuring FAA, TSA, Lufthansa, and Evergreen Aviation requirements are met and exceeded. Provided a knowledgeable and high level of customer service to passengers. Performed employee evaluations, coaching, and scheduling.

Redpoint intl
Nov 2012 - Apr 2013Market analyst internDetermine target market and develop strategy plan for product sales. Design product information mailer packs and initiate calls to develop product interest.

Safetec
Jan 2013 - Jan 2013Customer service representative
Safetec compliance systems
May 2013 - nowCustomer assistance and on-site inventory manager
Licenses & Certifications

Osha30
Summit training source - a member of the hsi family of brandsApr 2016
Hazwopper24
Summit training source - a member of the hsi family of brandsApr 2016
Honors & Awards
- Awarded to Patrice MoffatPresidents Honor Roll Washington State University Dec 2012
Volunteer Experience
Student Advisor
Issued by Business Growth Mentor and Analysis Program (MAP) on Aug 2012
Associated with Patrice Moffat
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