Experience

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  Simetrica consulting

  May 2017 - Nov 2018

  Functional analyst

  -Analyze existing systems and highlight areas of improvement.-Perform gap analysis and recommend solutions.-Coordinate appropriate test procedures, test plan organization, prioritization and test run follow-ups. -Participate in project requirements and design reviews. -Research & understand the business and provide curated data to the test team in the form of Product Requirements Documents.-Develop and organize status reports and briefings from test run results.-Prepare technical user manuals.-Ensure that the product is ready to go to production without any defects. Show less

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  Medtronic

  Dec 2018 - Nov 2020

  Quality systems technician

  - Support the Quality/CAPA supervisor during the process of an investigation.- Create and manage CAPAs in the Agile System.- Determine causal factors, root causes and validate corrective & preventive actions prior to implementation.- Contribute elaborating and monitoring effectiveness for the CA/PAs implemented. - Give follow up to the different stages and quality of evidence.- Recollect data to prepare reports and calculate event metrics for management by preparing a Monthly presentation of CAPA metrics.- Provide support during the analysis of the quality tendency of a product, and the planning of inspection activities & corrective/preventive actions to be in alignment with the requirements of the site, and external entities such as the FDA & ISO.- Assist with the certification of new inspectors and the re-certifications of the current ones. Show less

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  The helmsley charitable trust

  Nov 2022 - now

  Information technology technician

  -Serve as first point of contact for technical assistance and provide remote and in-person support.-Perform setup, configuration, and troubleshooting of computer hardware, network, phones, mobile, and peripheral devices.-Assist in determining the appropriate software and hardware solutions to meet needs. Support rollout of new hardware, software, security measures, and other IT initiatives.-Coordinate on and off boarding of staff. Work with internal groups and external IT consultants to manage security groups and setup or terminate accounts.-Purchase and order new equipment, maintain hardware and software inventory.-Develop training materials, provide on-site orientation, and continual instruction to new users and existing staff on current and new technologies.-Work with IT department and outside vendors to document procedures and best practices. Show less