Mohammed Arafa

Experience

• 

  King AbdulAziz University

  Nov 2007 - Apr 2009

  IT Technician

   Installed and upgraded faculty computer systems and hardware Repaired computers and responded to inquiries regarding technical issues Recommended products and applications to generate high outputs and better serve entity

• 

  Mobily

  Jul 2011 - Mar 2013

   Utilized Siebel CRM and BMS to develop and resolve issues within Business Mobily System Coordinated teams to generate higher productivity through informative training and providing support Developed and implemented processes that increased daily procedure organization and decreased processing time Reported to senior management weekly regarding team performance quality and meeting objectives  Oversaw and retained accounts to maintain client loyalty and increase selling possibilities  Performed sales presentations on products and services to gain new accounts and business Achieved and exceeded monthly sales quota by ensuring department upheld productivity and excellent performance

  • Operations Officer

    Nov 2011 - Mar 2013

  • Sales Executive

    Jul 2011 - Oct 2011
• 

  Saudi Binladin Group (SBG)

  Mar 2013 - Dec 2019

   Directing team with meeting goals, achieving design targets and standards, along with meeting client demands  Examining reports and databases to pinpoint irregularities and monitor the execution of initiatives  Analyzing functions and documents to devise plans, in addition to managing and scheduling project testing phases efficiently  Increasing system security in coordination with fellow developers in restricting access to multiple databases Accumulating analysis testing and proposals for replacement systems and client presentations عرض أقل

  • System Analyst

    Mar 2015 - Dec 2019

  • Software Engineer

    Mar 2013 - Feb 2015
• 

  Mohammed Binladin Company

  Jan 2020 - Aug 2022

   Developing the Corporate IT function's strategy, business plan, and budget. Developing the Corporate IT function's policies and procedures to ensure efficient operational practices and enhance control standards within the functions across the MBLC. Ensuring that the MBLC has continuous monitoring, troubleshooting, and maintenance of networks and workstations with adequate user support. Providing guidance and leadership to the Corporate IT function's employees, ensuring effective and efficient workflow, and ensuring that all employees recognize their fundamental roles in the Department. Advising, providing consultation and coordinating with other functions in matters concerning the information technology services to enhance the provided IT services and improve processes across the corporate. عرض أقل

  • Head Of Information Technology

    Mar 2021 - Aug 2022

  • Information Technology Project Manager

    Jan 2020 - Mar 2021
• 

  ALESAYI HOLDING | العيسائي القابضة

  Sept 2022 - Jan 2023

  IT Manager
• 

  Haji Abdullah Alireza & Co. Ltd.

  Feb 2023 - now

  Head of Information Technology