Experience

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  Ntt data

  Mar 1991 - Dec 1999

  Consulting practice manager - jd edwards national practice

  Managed 20 application, technical, and development resources and annual revenue of $2.5 - $4M with responsibility for client management and contracts. Oversaw all project related resources in program portfolio, including internal and vendor resources and served as single point of contact for all client issues, delivery assurance, and issue escalation. • Received Consulting Manager of the Year for 3 consecutive years for increasing client satisfaction scores and for exceptional work performance in being consistently recognized as respected member of executive leadership team. Show less

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  Fujitsu

  Jan 2000 - Dec 2004

  I managed high revenue complex clients and all application, technical, and development resources on-site, with significant client interaction with CIO’s, CFO’s, directors, and senior project managers. Oversaw billable client management activities, including: development of project charters, scope definition, Statements of Work (SOW) risk analysis, stakeholder management. • Successfully turned around 2 large “in-jeopardy” projects that resulted in both clients deciding to contract with company for additional services and retained both clients, ensuring they would be “Net Promoters” due to my extensive client management expertise.• Provided delivery assurance on all projects. Readiness assessments, phase gate reviews, audits and lessons learned. Show less Led Professional Services Group consisting of 60 consultants, developers, application specialists, engagement managers, and project managers and hired and mentored staff. Oversaw revenue growth while maintaining $6M - $8M annual revenue objectives. Performed pre-sales support, proposal preparation, RFP responses, statements of work, engagement letters, and client contracts.• Increased customer satisfaction and retention by effectively managing projects for high priority accounts and projects that were in jeopardy of failing.• Built and maintained positive and long-lasting business partnerships and client relationships that resulted in increased consultant utilization. Show less

  • Client Success/ Engagement Manager – JD Edwards National Practice

    Dec 2003 - Dec 2004

  • Regional Practice Manager – JD Edwards National Practice

    Jan 2000 - Dec 2003

  • Regional Account Executive - JD Edwards National Practice

    Jan 2000 - Dec 2000
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  Metropolitan government of nashville and davidson county

  Dec 2004 - Aug 2010

  Special projects manager – business solutions

  I managed the ERP Business Solutions team responsible for implementing JD Edwards in multiple Metro departments and Metro Nashville Public Schools (MNPS). Managed team of 12 business analysts, 3 developers, and multiple vendor resources and approved all ERP technology usage for solutions provided to departments. Developed RFPs and co-led selection committee for all IT contracts in purview. • Delivered multi-million-dollar Oracle JD Edwards World to EnterpriseOne project that transitioned Metro from in-house model to Cloud hosted model.• Led $2.5M 10-month upgrade that was 28% under budget and saved Metro in excess of $700K by consolidating functions and eliminating duplicate support positions.• Architected solutions that solved departmental business needs, including converting Nashville Public Schools from in-house developed HR / Payroll system to JD Edwards EnterpriseOne system used by bulk of Metro departments. Show less

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  At&t

  Mar 2011 - Apr 2016

  Senior technical project manager

  Managed PeopleSoft, Oracle, and JD Edwards migrations, implementations, and upgrades for large multinational clients at AT&T and IBM. I utilize my broad industry expertise in leading all aspects of project management including, client and stakeholder management, risk mitigation, and resource management of cross-functional teams.• I am the client's single point of contact for all project related issues due to recognized expertise in project and resource management of cross-functional international teams achieving high customer satisfaction and Net Promoter Scores (NPS).• Achieved 100% success rate for Go-Live during tenure due to effective coordination and completion of all Go-Live planning and cut-over activities. Show less

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  Ibm

  Apr 2016 - Nov 2019

  Senior technical project manager – ibm cloud migration factory

  -- IBM Purchased AT&T Cloud Hosting Division in April 2016.Managed PeopleSoft, Oracle, and JD Edwards migrations, implementations, and upgrades for large multinational clients at AT&T and IBM. I utilize my broad industry expertise in leading all aspects of project management including, client and stakeholder management, risk mitigation, and resource management of cross-functional teams.• I am the client's single point of contact for all project related issues due to recognized expertise in project and resource management of cross-functional international teams achieving high customer satisfaction and Net Promoter Scores (NPS).• Achieved 100% success rate for Go-Live during tenure due to effective coordination and completion of all Go-Live planning and cut-over activities. Show less

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  Ubs

  Apr 2020 - Oct 2020

  Senior information technology project manager

  Recruited to manage a company wide initiative to migrate UBS's estate of Oracle databases to PostgreSQL, which is an open source RDBMS. Tasked to reduce the footprint of bespoke (proprietary) Oracle hardware (EXADATA and ODA) by moving to the Cloud (MS Azure) or to other on-premise commodity hardware, thereby reducing YoY spend. Partnering with UBS's migration factory and a preferred vendor, tasked with all facets of project management in an Agile environment.

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  Experian

  Dec 2020 - Apr 2021

  Program manager

  Joined Experian Health to manage a large data center migration program in an Agile environment. Leading a matrixed team, my role is to manage all aspects of the program with multiple sub-projects associated with standing up an entirely new co-lo data center and moving all production workloads to the new site. In addition, we will decommission any remaining hardware and sundown the existing data center.