Experience

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  Utest

  Jun 2013 - Nov 2015

  Qa tester

  web application/ mobile testing( IOS/ Android)create test cases/ defect reportsAnalyze, test and document, and verify system change requests (defects, enhancements, new features etc.).Collaborate with Project Management and Development staff through all stages of the Project lifecycleParticipate in software test plan reviews, requirements review, test execution, and problem reporting and resolution.Provide implementation support assistance through email, chat, and phone.Ability to manage multiple concurrent objectives, projects, groups or activities.Experience with mobile technology. Show less

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  Plastic mobile

  Sept 2014 - Jul 2016

  Qa analyst

  Plastic Mobile is the most awarded mobile marketing agency in Canada. As a QA Analyst at Plastic Mobile, I have been involved in several major mobile app development projects including: Realtor.ca, Royal LePage, Shoppers Drug mart, Royal Bank, SPC, Pizza Pizza. Daily tasks and problem solving on iOS and Android include: regression testing, UI testing, GTM/SIT testing, smoke testing, monkey testing, security testing, environment testing, bug verification, compatibility testing. Work very closely with the mobile developers and the project manager. Show less

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  Quicktapsurvey

  Jul 2016 - Nov 2017

  Sr. qa analyst
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  Rangle.io

  Oct 2017 - Nov 2021

  As an Agile Delivery Manager, I led end-to-end delivery of projects by removing obstacles and establishing effective, collaborative teams to achieve company goals. I applied Agile and Lean practices to minimize waste and maximize value, ensuring projects were completed on time and within budget. My role involved managing the scope, scheduling, and roadmaps for projects while consistently improving processes. I focused on team health and happiness, fostering trust and motivation. I also supported delivery by overseeing financials, onboarding, and stakeholder relationships, ensuring alignment with business strategies and objectives. Show less As a Business Quality Analyst, I designed and implemented quality plans to ensure alignment with organizational policies, focusing on performance, reliability, functionality, and compatibility. I utilized quality assurance testing tools and performed root cause analysis to identify and address defects. I played a key role in reducing employee attrition rates, transferring knowledge to new team members, and fostering strong relationships between management and employees. Additionally, I handled resources efficiently and provided solutions to various issues, ensuring smooth operations across the workplace. Show less

  • Agile Delivery Manager

    Dec 2019 - Nov 2021

  • Business Quality Analyst

    Oct 2017 - Dec 2019
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  Cognota

  Feb 2022 - Apr 2023

  Product operations manager

  As a proactive and enthusiastic Product Ops Manager, I developed product strategies that aligned with company goals by identifying target markets, understanding customer needs, and defining unique value propositions. I managed the full product lifecycle, from design to launch, working closely with cross-functional teams, including engineering, design, marketing, sales, and security. Leading and motivating teams of product managers, engineers, and designers, I set clear goals and ensured collaborative efforts. After launch, I focused on driving product success by tracking performance and improving user adoption. Show less