
Timeline
About me
Project Manager in BT ||X-SITA|| X-Tech Mahindra
Education

I.t.m,aligarh
2010 - 2014Bachelor of technology (b.tech.) computer science 72.3 %Activities and Societies: Organizing & Coordinating Collage Technical & Cultural Events
Experience

I.t.m.,aligarh
Aug 2010 - Jun 2014StudentB.Tech (Computer Science)

Tech mahindra
Mar 2014 - Dec 2019 Working as Implementation coordinator for Bell Canada (Canadian Telecommunication Company), I coordinate with all required Migration teams of Bell or outside of Bell (Bank of Montreal, Macdonald’s and Bank of Nova Scotia) to execute the cutovers as per project specified timeline. Proactively manage the customer’s telecom business requirements, order management through the lifecycle of delivery. Arrange the L2 and L3 network support team when the biggest issue comes on site at the migration time and give support to client technical team on their request. Create the Incident with Bell business helpdesk support, third party helpdesk and leased line helpdesk support for network issue and Bell manage device issue on site, besides arrange the technician on first priority and discuss with escalation manager and Bell Network support team. Provide our customers with a single point of contact to support the implementation of their newly acquired products and services. Integrity of the information. Perform sanity check on project database and other source of information. Create, maintain and update project repository. Participate in project meetings internal and external to Bell. Organize logistics, take meeting minutes, update action item register, and follow up as required. Show less Working as Implementation coordinator for Bell Canada (Canadian Telecommunication Company), I coordinate with all required Migration teams of Bell or outside of Bell (Bank of Montreal, Macdonald’s and Bank of Nova Scotia) to execute the cutovers as per project specified timeline. Proactively manage the customer’s telecom business requirements, order management through the lifecycle of delivery. Arrange the L2 and L3 network support team when the biggest issue comes on site at the migration time and give support to client technical team on their request. Create the Incident with Bell business helpdesk support, third party helpdesk and leased line helpdesk support for network issue and Bell manage device issue on site, besides arrange the technician on first priority and discuss with escalation manager and Bell Network support team. Provide our customers with a single point of contact to support the implementation of their newly acquired products and services. Integrity of the information. Perform sanity check on project database and other source of information. Create, maintain and update project repository. Participate in project meetings internal and external to Bell. Organize logistics, take meeting minutes, update action item register, and follow up as required. Show less
Network Engineer
Jan 2017 - Dec 2019Associate Engineer
Mar 2014 - Jan 2017

Sita
Dec 2019 - Mar 2022Project coordinatorProviding the best possible WAN & M-LAN (Managed-LAN) connections to major airline customers globally and manages the respectived connections/ projects end to end delivery.Work closely with Technical Project Manager, Customer Service Manager, Customer's Designing Team and Business Development Team to ensure designs should be efficiently implemented Right the First Time and supported operationally meeting the LTQ and LTC targets set by the organization.

Bt
Mar 2022 - Mar 2025Project manager
Hcltech
Mar 2025 - nowProject manager
Licenses & Certifications
- View certificate

Working with upset customers
LinkedinFeb 2023
Languages
- enEnglish
- hiHindi
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