Deep Enrich
Harrison Wigg
Production Engineer
258 followers
Bracknell, England, United Kingdom
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About me
IT Engineer
Education
Bracknell & Wokingham College
2017 - 2019Level 3 BTEC 90 Credit Diploma in IT Information Technology
Experience
Content Guru
Aug 2019 - Oct 2022Production Engineer
Redwood Technologies
Aug 2019 - Oct 2022Production Engineer• Managed server building and help desk operations for Redwood Technologies in Bracknell.• Installed and configured servers onsite to meet customer specifications.• Developed troubleshooting skills and enhanced server maintenance expertise.• Collaborated with team members to ensure seamless server operations.
Smart Solutions Group
Apr 2023 - now• Managed key integral checks for critical business infrastructure, including backups and general health checks for multiple industry-leading clients.• Resolved everyday IT issues and contributed to large projects on the helpdesk at Smart Solutions Group.• Implemented proactive measures to prevent failed logins and ensure smooth operations for clients.• Collaborated with cross-functional teams to enhance system efficiency and security measures.
System Support Engineer
Oct 2024 - nowInformation Technology Engineer
Apr 2023 - now
Licenses & Certifications
- View certificate
IT Security Foundations: Operating System Security
LinkedInOct 2022
- View certificate
Windows 10 for IT Support: Troubleshooting Basics
LinkedInOct 2022
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