Martha Gwamna

Experience

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  Tina supermarket

  Jan 2021 - Jun 2022

  Sales Executive
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  National Space Research & Development Agency (NASRDA)

  Jun 2021 - Aug 2021

  Research intern

  Assist the professionals and contribute ideas during a scientific researchAssist in analyzing and Compiling data after a research

• 

  Alpha zone eye clinic

  Jun 2022 - Jun 2023

  Administrative Officer

  • Welcome, register, and check in patients• Make and Confirm patient’s appointment• Handle phone, email and social media enquiries with consistent customer service across multiple channels.• Get feedback from patients and effectively resolve any complain• Assist patients with varying questions using product knowledge and service expertise thereby increasing sales by over 10%• Provide Customer sales support• Provide Administrative support• Prepare Invoices and Bill patients accordingly• Prepare and file patient's medical records• Maintain documentation on ECMS for reliable company records• Manage Inventory and office supplies• Prepare Regular Reports• Prepare medical bills at the end of each month to health management organizations• Liaise with Health Management Organizations to get pre-authorization for patients treatments Show less