Mara Morgan

Mara Morgan

CSR

Followers of Mara Morgan331 followers
location of Mara MorganMcPherson, Kansas, United States

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  • Timeline

  • About me

    Self motivated record breaker

  • Education

    • Southwestern College

      2002 - 2002
      Music Performance, General
  • Experience

    • T-Mobile

      May 2004 - Oct 2005
      CSR

      Inbound customer service calls.

    • ARSI

      Feb 2006 - Jun 2022
      Lead Collector

      Inbound and outbound collection calls.Monitoring of other collectors on the collection floor.Quality review of others phone calls.Team motivation as well as development.

    • Account Recovery Specialists, Inc.

      Feb 2006 - now
      Senior Lead Account Manager
  • Licenses & Certifications

    • Professional Collection Specialist (PCS)

      ACA International, the Association of Credit and Collection Professionals
      Aug 2009
  • Honors & Awards

    • Awarded to Mara Morgan
      ACA Emerging Leader ACA International May 2024
  • Volunteer Experience

    • Committee Member

      Issued by ACA International on Oct 2024
      ACA InternationalAssociated with Mara Morgan