Gloria Hlabahlaba

Gloria Hlabahlaba

Temporary Compliance Officer

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location of Gloria HlabahlabaPretoria, Gauteng, South Africa

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  • Timeline

  • About me

    Dealer Business Management || Asset Funding || F&I Manager || Dealer & Client Finance Services || Baker @ Heart

  • Education

    • Grenville High School

      1997 - 2002
      Senior National Certificate Matric 12

      Activities and Societies: Hockey Team • English • Afrikaans• Business Economics• Home Economics• Arts• Design

    • Milpark Business School (MBS)

      2011 - 2012
      National Certificate - Banking Services Advice Banking and Financial Support Services

      • Financial Legislative Requirements• Financial Planning• Fundamental Principles of Basic Accounting• Banking Advice• Economic Fundamentals in the investment environment• Business Management

    • Milpark Business School (MBS)

      2021 - 2023
      Bachelor of Commerce - Compliance and Risk Management Banking, Corporate, Finance, and Securities Law
    • University of Johannesburg

      2003 - 2003
      National Diploma Marketing Marketing

      Activities and Societies: Hockey Team and Dance Team • Marketing 1A• Personal Selling IA• Consumer Behaviour IA• Mercantile Law IA• Communication IA• Quantitative Statistics IA• Accounting IA

  • Experience

    • Rand Merchant Bank

      Feb 2005 - Mar 2005
      Temporary Compliance Officer

      • Worked on a FICA project, to ensure the company and its clients are compliant with the government act• General administration tasks • Receiving documents, updating information, scanning, double checking of information captured, booking and filling

    • BMW Financial Services

      Apr 2005 - Dec 2015

      • Assist dealership personnel with system and client queries• Contract Management• Dealer networking and visits to maintain BMW, MINI and Alphera dealer relationships• Ensuring the dealerships are satisfied and where problems occur, provide best resolution• Providing support to stakeholders using the Dealer Front-End(DFE) system with regards to quoting of settlements; deal adjustments, capturing applications, drawing contract, release of original natis documents and other adhoc requirements• Providing regional managers and other departments with assistance where required• Maintenance of a high level of target achievement in order to meet company objectives• Responsibility to constantly better existing processes, coming up with new system and process ideas• Maintenance of systems and conduct regular end user testing.• Providing training for new consultants as well as dealers on systems and processes• Preparation of monthly stats and objectives reports• Preparation of presentations related to strategy and system enhancements• Self-Management in a highly pressurized environment• Team player and highly motivated individual Show less • Working with Sales consultants, F&I and/or other motor dealer personal on dealer business• Administrating to all vehicle payouts to dealerships, private sale deals, top up and CPI payments to insurance companies• Assisting with CATS (manual internet payment system)• Drawing up, correcting and activation of contracts• Checking all finance requirements are met before payout• Verifying details on system to documents signed by clients• Follow ups on undertakings of documents Show less

      • Dealer Support Consultant

        May 2012 - Dec 2015
      • Payouts (CPU) Administrator

        Jun 2006 - Apr 2012
      • Customer Service Consultant

        Dec 2005 - May 2006
      • Direct Sales Assistant

        Apr 2005 - Nov 2005
    • CMH Group (Combined Motor Holdings Limited)

      Dec 2016 - Dec 2020
      • Finance and Insurance Business Manager

        May 2019 - Dec 2020
      • Junior Finance and Insurance Business Manager

        Mar 2018 - Apr 2019
      • Assistant Finance and Insurance Business Manager

        Dec 2016 - Feb 2018
    • BHBW SA (Pty) Ltd

      Jan 2021 - Feb 2022
      Finance and Insurance Manager - Asset Funding
    • Avis Fleet

      Apr 2023 - now
      Manager: Strategic Dealer Partnerships New Business
  • Licenses & Certifications

    • First Level Regulatory Exam: Representatives

      Sept 2017
    • National Certificate in Banking Services Advice

      Feb 2013