Crystal Lester

Experience

• 

  Menards

  Jun 2002 - Feb 2006

  Head Cashier

  I managed the front office staff (cashiers, service desk, and carry-outs) in their daily activities, handling problems that arose at the register, and in store opening/closing procedures.

• 

  University of Wisconsin-River Falls

  Jun 2003 - Jan 2005

  I administered the ordering, receiving, and distribution of all textbooks on tape for students at the University through the Disability Services Office. I assisted new and transfer students with their registration for classes. I also lead small group meetings with families and students prior to registration to answer any questions. This was a summer only/internship type of position working with the Universities Admissions department

  • Textbook on Tape Coordinator

    Oct 2001 - Jan 2005

  • Summer Registration Facilitator

    Jun 2003 - Jun 2004
• 

  BlueCross BlueShield of MN

  Feb 2006 - Aug 2007

  Customer Service Representative

  I provided excellent customer service for various accounts in regards to health insurance benefits, claims, and flexible spending accounts.

• 

  Allina Health

  Aug 2007 - now

  • Lead process improvement efforts and manage all project plans and related change management across the talent acquisition function. • Assists in establishing project tactics, parameters and framework, designing, building and preparing project plans and timelines.• Tracks project activities in order to ensure on time deliver and meet/exceed end user expectations.• Assess and identify opportunities within processes and tools to simplify the talent acquisition, hiring manager, and candidate experiences.• Identify and flag recurring process and system problems and work through operational solutions in partnership with Talent Acquisition and Information Services.• Test and execute technology solutions including improvements to Workday and other TA systems; make recommendations for future enhancements and improvements.• Develop and maintain standard processes, programs, guides, training materials and presenting information to stakeholders across the system.• Primary trainer for Talent Acquisition team members to ensure a compliant recruitment process. • Talent Acquisition subject matter expert for Workday Recruiting and Smashfly (CRM)• Co-Lead for implementation of Workday Recruiting (April 2018 – December 2020): participate in process mapping, configuration, system testing, training documentation, end user training and pre/post go live preparation. Show less • Member of centralized recruitment team responsible for the recruitment of Healthcare Leadership, Quality, Nursing and Patient Care roles• Developed a candidate pipeline for consistently hard to fill positions• Actively source candidates from applicant tracking system, Indeed, Linked In and other passive candidate tools• Consistently maintain a req load of 50-80 reqs• Facilitated Brassring (ATS) department training around system updates, error resolution and overall system functionality and new releases/improvements for Recruitment• Talent Acquisition Mentor Show less

  • Talent Acquisition Supervisor

    Feb 2023 - now

  • Interim Talent Acquisition Supervisor

    May 2022 - Feb 2023

  • Senior Talent Acquisition Program Analyst

    May 2018 - Feb 2023

  • Senior Talent Acquisition Specialist

    Mar 2011 - May 2018

  • Talent Acquisition Coordinator

    Aug 2007 - Mar 2011