Ankush Pathania

Experience

• 

  Convergys

  Jun 2008 - Jan 2012

  Interim Team Lead & Executive

  Led a team of 15 members providing direction, coaching and feedback to maximize team performance. Responded to customer inquiries and complaints. Provided product information, resolved technical issues and handled billing inquiries.

• 

  Indian Army

  Apr 2012 - Mar 2023

  Tasking and mentoring teams responsible for IT networks, network administration management, telecommunication networks and cybersecurity audits of the networks. Management of the assigned team's HR aspects and skill sets for standardised improvement and optimum outcomes. Planned and coordinated to set up the entire communication infrastructure for the joint exercise of representatives from ASEAN countries. Technical head for the management & operations of core and edge communication technologies, responsible for the configuration & support of endpoint security solutions for mission-critical communication in a remote area. Headed the Network for Spectrum (NFS) project as a ProjectOfficer during the Installation & Commissioning. Supervision and management of a team comprising 10 plus personnel in reorganising and restructuring the network cables (OFC & JFC) for provisioning of effective communication infrastructure. Coordination with multiple cross-functional teams and OEMs for maintenance of network setup. Management of QoS, Class of Services, end-to-end VPNs and ISP services. Conducting and facilitating cyber audits in compliance with ISO 27001 standards and organisational cyber security policy. Led a cross-functional team for coordinating incident response activities, carried out major cybersecurity incident investigations and mitigation of incident vulnerabilities. Functioned as an advisor to the senior management on all operational and functional aspects of ICT and Cyber Security. Apprenticeship

  • Assistant Director

    Mar 2021 - Mar 2023

  • Network Project Manager

    Jan 2019 - Feb 2021

  • Network Operations Manager

    Jan 2016 - Dec 2018

  • Network and Team Manager

    Apr 2013 - Dec 2015

  • Gentleman Cadet

    Apr 2012 - Mar 2013
• 

  Citi

  Nov 2023 - now

  • Vice President

    Nov 2023 - now

  • Vice President

    Nov 2023 - now