Tabitha Jones

Experience

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  Sterling Savings Bank

  Feb 2006 - Jun 2007

  Customers Service Specialist / Personal Financial Advisor

  Provided outstanding quality customer service.Conferred with customers by telephone or in person in order to provide information aboutproducts and services, to take orders or cancel accounts, or to obtain details of complaints.Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Accessed and evaluated customer concerns to ensure that all company procedures were followed per company policy to ensure top quality customer service.Interviewed customers to obtain information needed for opening accounts, compiledinformation from customers about new accounts, enter account information into computers, and file related forms or other documents.Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.Performed teller duties which included executing wire transfers of funds, obtaining credit records from reporting agencies, collect and record customer deposits and fees, and issue receipts using computers.Explained and documented for clients the types of services that are to be provided, and the responsibilities to be taken by the personal financial advisor. Show less

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  Suburban Propane

  Jul 2007 - Aug 2010

  Office Manager

  Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.Performed record keeping of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Answer customers’ questions about products, prices, availability, product uses, and credit terms.Determine charges for services requested, collect deposits or payments, or arrange for billing.Recommend products to customers, based on customers\\' needs and interests.Arrange and direct delivery and installation of products and equipment. Show less

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  Wells Fargo

  Aug 2010 - Apr 2011

  Phone Banker

  Helping customers make financial decisions and introduced new products to build their financial profile.Answering incoming phone calls and directed customers to correct departments while answering questions and acknowledging concerns from customersEffectively communicating facts about bank procedures and federal regulations to customers.

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  Center for Independent Living

  Apr 2011 - Mar 2012

  Therapy Technician

  Helping clients learn valuable skills for gaining independenceHelping clients learn acceptable behaviors in social settingsAppropriately providing for clients daily needsAccurately and efficiently filling out appropriate paperwork for state requirements

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  Giltner Transportation

  Mar 2012 - Jul 2013

  Shop Receptionist

  Create and organize various reports in order to create more efficient record keeping throughout the companyAssist drivers and staff in locating appropriate repair facilities over the roadAnswering incoming phone calls and directing callers to correct departments while answering questions and acknowledging concerns from callers.Efficiently working with the accounting department to balance and process accounts payable procedures.

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  Community Outreach Counseling

  Feb 2015 - Jan 2016

  QIDP, Program Coordinator Res Hab
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  Lamb Weston

  Jan 2016 - Feb 2022

  Operations Support Specialist II
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  Amalgamated Sugar Company

  Feb 2022 - Apr 2023

  Human Resources Assistant
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  Chobani

  Jul 2023 - now

  Talent Acquisition Coordination Specialist