Karim Hobeiche

Experience

• 

  Intraco for industry and trade.

  Jan 2012 - Aug 2014

  Business Development Executive

  Introduced “Oumash” to the local market in 6 months.Established 180 points of sales across Lebanon in less than 1 year.Attended and exhibited in different fairs across China, Turkey, Germany and France.Developed solid relationships with suppliers and customers.Cold-called leads to generate business opportunities.

• 

  Zomato

  Aug 2014 - Jan 2022

  o Responsible for the launch of the last mile delivery service in Lebanon, and for maintaining the financial health of all aspects of the operation (Deployment, logistics and Customer delight).o Manage end-to-end 3PL relationships including contracting, negotiating, billing/invoicing, result tracking and troubleshooting.o Maintain country-wise logistics reports which include revenue figures, forecasts, overall user-experience metrics, and evaluation of team performance and reporting the same to the regional office in Dubai and to the HQ in Delhi.o Set the vision and road map to expand to new zones. Do the capacity planning, and clearly communicate the individual objectives, and the progress as we go.o Hiring experienced operational managers and support associates to manage day to day operational processes in an aim to achieve seamless order flow between users and restaurants.o Oversee the Inventory management process and asset tracking procedures to minimize waste and plan ahead accordingly. عرض أقل o Conducted “competitive intelligence” studies to develop efficient and effective business practices that increase market penetration.o Achieved 6 months, consecutive month-on-month growth in new supply, by properly planning and executing sales strategies.o Followed up on day-to-day formalities and deployments to ensure a smooth onboarding.o Managed and worked closely with the customer delight team to develop and put in place corrective processes as well as preventive measures that aim to improve both merchant and user satisfaction. That includes compensations and reimbursements. عرض أقل o Managed a team of Account Managers to ensure we nurture our existing customer relationships by optimizing their operational metrics both online and offline. o Worked on performance reports that cover individual and collective growth in revenue, payment collections, and projections. o Helped partner-restaurants scale up their businesses by sharing data-backed analyses on market trends and consumer behavior. o Oversaw the account managers’ reports for advertising campaigns, discussed outcomes, and areas of improvement to constantly deliver better results. عرض أقل

  • Head of Operations and Logistics (Lebanon)

    Nov 2020 - Jan 2022

  • Head of Sales and Operations, Online Ordering ( Lebanon)

    Feb 2019 - Nov 2020

  • Area Sales Manager

    Mar 2017 - Feb 2019

  • Key Account Manager

    May 2015 - Feb 2017

  • Sales Manager

    Aug 2014 - May 2015
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  RCPE

  Jan 2022 - now

  Co-Founder
• 

  Alf Lokma

  Jan 2023 - May 2024

  Partner

  “Alf Lokma” is a modernized and optimized version of what we traditionally refer to as a typical Lebanese Super Snack. The brand name literally translates to “A thousand bites” which is in itself a statement indicating the wide variety of our menu as well as a tribute to the multiple choices Lebanese cuisine has to offer.