Brent Marteau

Transcriptionist

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Bozeman, Montana, Amerika Serikat

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Timeline
About me
Human Resources Professional at Montana State University
Education
- Montana State University Billings
  2022 - 2025
  Bachelor's degree Business Administration, Management and Operations
- Santa Fe College
  2017 - 2018
  Associate of Arts - AA Environmental Science
- University of Florida
  2012 - 2014
  Mechanical Engineering
  Activities and Societies: Alpha Phi Omega
Experience
- Copytalk Business Services
  Jul 2014 - Apr 2019
  Transcriptionist
- Xanterra Travel Collection
  May 2017 - May 2019
  Housekeeper
  - Cleaned guest rooms and public spaces to hotel standard.- Constructed supply order for consumable cleaning items.
- Xanterra Travel Collection
  Jul 2019 - Mar 2020
  - Safely operated 1.5 ton work vehicle to transport recyclable materials in Old Faithful village.- Built and maintained waste pickup route to ensure all operational areas were taken care of. - Supported front desk operations by answering phone and directed guest calls to other operational areas.- Collaborated, and trained in other departments to prioritize guest experience and hotel operation
  - Recycling Technician
    Jun 2017 - Mar 2020
  - Bellperson
    Jul 2019 - Oct 2019
- Xanterra Travel Collection
  Jul 2020 - Oct 2020
  Retail Sales Associate
  - Provided quality customer service to park guests, recommending items and features to visit.- Managed closing and lock-up procedure of gift shop.- Conducted end of season inventory count.
- The Home Depot
  Jan 2021 - Jun 2024
  - Wrote schedules for over 130 associates, balancing associate requests with business needs.- Conducted HR transactions including hiring, termination, and timecard management.- Participated in talent planning, identified talent, and recommended skills for associates to develop to help them improve their prospects.- Revised store recruitment processes to better coordinate with corporate level hiring efforts. - Trained less experienced associates regarding store systems and processes.- Deescalated customer interactions using interpersonal and problem-solving skills.- Engaged store leaders to improve associate experience as part of associate action committee.
  - Associate Support Department Supervisor
    Oct 2021 - Jun 2024
  - Special Services Lead
    Jan 2021 - Oct 2021
- Montana State University-Bozeman
  Jul 2024 - now
  - Human Resources Generalist
    Nov 2024 - now
  - Human Resources Associate
    Jul 2024 - now
Licenses & Certifications
- Lift Equipment Operator
  The Home Depot
  Jan 2020