Lyttleton A. Shurland ITIL V3 CSM (L.I.O.N)

Experience

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  American Express Financial Advisors

  Jun 2003 - Jul 2003

  Trainee

  Was in a program to become a certified financial planner.

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  New York Life Insurance Company

  Jul 2003 - Nov 2003

  Sales Rep

  Sold life insurance to individuals. Made cold calls and created life insurance proposals for prospects.

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  Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines

  Feb 2004 - Sept 2004

  Baggage Coordinator

  Managed the inbounding and out bounding of luggage for 200 jets per day. This including coordinating any delays or issues with the ground ramp team to insure jets would take off on time.

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  Duron Paints

  Sept 2004 - Jan 2005

  Management Trainee

  Learned about the day to day activities in running a Duron paint warehouse. I learned how to mix paint and fill large construction orders.

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  University of Phoenix

  Feb 2005 - May 2005

  Enrollment Coordinator

  Contacted perspective students to discuss U of Phoenix. We discussed why they wanted to go to school and what U of Phoenix could offer them. I would assist them with enrolling and financial aid information. Also, if needed getting a student Visa.

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  Tek Systems

  May 2005 - Dec 2005

  Contractor

  I worked as a sub-contractor to SAIS and a call center for HRSA. I assisted perspective scholarship recipients with filling out the application and answering any of their information. I also provided application support to perspective grant recipients for the multiple HRSA grant programs. Consistently the top call center rep in terms for closing out calls.

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  TEOCO

  Dec 2005 - Mar 2008

  Billing Coordinator and Xtrak Project Manager

  Xtrak Project Manager to 6 TEOCO clients (T-Mobile, SunGard Availability Services, Cbeyond, Rogers, Time Warner Telecom, and Metro PCS)Responsible for ensuring timely and accurate processing of client invoices representing approximately $50M in monthly charges. Managing project includes overseeing local team, addressing any issues and communicating impacts to client, interpreting contract to ensure all obligations to the clients are performedWork with management to identify and implement process improvements to increase profitability of organizationElectronic Media Coordinator for 9 Clients (Verizon Wireless, SunGard, Cbeyond, Metro PCS, AT&T, Dobson Cellular, Level 3 Communications, Cricket Communications)Coordinate with the clients vendors to transition the client's invoices to a more cost effective way of transitionManaged invoices for several clients including the two biggest clientsManaged the missing invoice databaseCreated weekly or monthly reports status reports with the clients. In addition, a status call would follow the reportHelp with the process improvement of the group. This could mean creating Excel spreadsheets or Access databases that include useful information for EMC teamPerform sales projections Show less

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  XLA

  Apr 2008 - Jul 2009

  Budget Analyst

  Provided on-site analytical and financial modeling support for budget execution for the Department of Homeland Security Immigration and Customs Enforcement Office of the Chief Information Officer Created financial models using Microsoft Excel to be used for budget formulationImplemented a new Budget Execution Plan template to be used for semi-annual reporting purposes by all divisions of ICE/OCIOAssisted program offices with financial document creation, processing, execution, and invoicingMaintained internal logs to track requisitions and expenditures by program, and to reconcile to financial systemsRecorded and maintained financial transactions and documents in various financial and document management systemsForecasted division/branch burn rates based on prior years' data Created and implemented a funds tracking spreadsheet to assist the divisions in managing their money Show less

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  NetStar-1

  Jul 2009 - Mar 2010

  Support procurements of multi-million dollar federal contracts for Immigration and Customs (ICE), Office of the Chief Information Officer (OCIO), Tactical Communication (TACCOM) Program, to include the full range of tactical communication requirements, i.e., maintenance and operations, hardware, software, and services. Provides a comprehensive range of financial solutions for procurements of multi-million dollar tactical communication projects and concurrently managing multiple projects with tight deadlines.Create G-514s/Training/Obligations documents and performing financial analyses for the Tactical Communications program (TAC COMM)Ensure that the right algorithms for the TAC COMM program are coming out of Budget OfficeOversee the preparation of the daily financial reports for the TAC COMM NIRU ReportingMaintain control of purchase requisitions (PRs)Maintain control of TAC COMM financial records, i.e. servicewides, 300s, and enhancementsTake charge of administering and accounting for recurring and one time obligationsPrepare financial analyses on how TAC COMM funds were spentReconcile and analyze vendor invoices, invoice payments, burn rates, penalties Manage the Budget Execution process Show less

  • Deputy Project Manager

    Dec 2009 - Mar 2010

  • Sr. Financial Analyst

    Jul 2009 - Mar 2010
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  XLA

  Mar 2010 - Aug 2011

  Project Manager

  Managed a task of 25 individuals covering 3 branches and varies types of work. Consolidated information from the team to provide feedback on the progress of the task to the government on a as needed basis and for the PMRs. Also, provided CPIC support to the Infrastructure program for ICE/OCIO. I completed the monthly updates for nPRS and IMS and provided those updates to the customer for validation and submission. I also maintained the CIP for the Infrastructure program. Created a tracking spreadsheet to show the out year cost for the program. I also tracked the contracts and all vital contractual information for the Infrastructure program. With the work of the entire OMB E300 team we were able to raise the ICE/OCIO OMB 300 score from a 33 to a 41. Show less

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  Integrity Management Consulting

  Aug 2011 - Apr 2015

  CPIC Analyst and Acquisitions Analyst and Manager

  Provide subject matter expertise regarding the OMB Exhibit 300 process and reporting that will pass USCIS and OMB review. This includes the annual E300 business case as well as the monthly updates to both OMB and New Periodic Reporting System (nPRS), as well as future budget year inputs. This support includes gathering the necessary data, analyzing variances, completing the reports and responding to OMB, DHS, or USCIS CFO Data Calls around the OMB report. In addition, completed Life Cycle Cost estimates (data detail and narrative), completed operational analysis and risk management plans. Provided expertise to move program from a yellow to a green at DHS.Currently, supporting NPPD's Budget and Finance office, acquisitions out reach. Position consists of but not limited to supporting, AP, IGCE, Market Research and SOW creation. Also tasked with assisting a new Cyber Security Project. The program involves enhanced situational awareness and will build DHS a new cyber defense tool. Responsibilities include assisting with program management support and attending IPT meetings. Show less

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  Total Systems Technologies Corporation

  Apr 2015 - Sept 2015

  Senior Capital Planning Investment Control (CPIC) Analyst and Task Manager

  Assist with the preparation of OMB Annual Business Case Submissions (formally known as OMB Exhibit 300s) for IT and Non-IT investments including associated artifacts to include but not limited to:Acquisition Plans, Project and/or Risk Management Plans and Risk Registers Analysis of Alternative; integrated Project Team Charters; Operational Analysis o Post implementation Reviews; Performance Measures; Assist with the monthly reporting data gathering, analysis, and upload for the Federal IT Dashboard. Provide liaison support to investment program and project managers and their staff and provide timely, relevant, and accurate guidance and communications about the CPIG requirements for their investments. . Obtain / maintain expertise in the DHS investment management systems: IMS, nPRS and INVEST; Obtain / maintain expertise in DHS and CBP acquisition directives (D102-01), CPIC guidance, and SDLC/SELC guidance and impacts to CBP major and non-major IT and Non IT investments.Task manage the CBP contract. Approve time cards, write reviews, and assist with employee retention and providing guidance on contract or company questions/issues. Assist with corporate recruiting and company growth. Provide assistants with company growth. Show less

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  Savvee Consulting, Inc.

  Sept 2015 - Mar 2017

  Sr Capital Planning Analyst Lead

  Provided support to special assignments for the section chief. Provided support to the Planning, Programming, Budgeting, and Execution (PPBE) process. Specifically, supporting the Capital Investment Plan (CIP), Resource Allocation plan (RAP), and Resource Allocation Decision (RAD). Provide guidance to the offices on how to complete the templates and best ways to complete the templates.Provided support to the customer as they develop a new tool to capture Program Decision Activities.Provided support to responding to taskers from NPPD such as providing reviews of memos, writing blogs, process changes, directives, etc.Provided support in reviewing Life Cycle Cost Estimate (LCCE) updates. Show less

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  Advanced Concepts and Technologies International, LLC (ACT I)

  Mar 2017 - Oct 2018

  Provide support to special assignments for the Chief of Staff and Deputy Assistant Commissioner of OIT. Provide as-is landscape to Provide a view of how projects are being managed currently and what types of information is currently being captured. Provide recommendations on how to simplify the tracking process and streamline that process so it is more user friendly.Provide support to project tracking activities. This includes assisting with tracking of projects and making sure project management principles are being done. Show less Provided direct support to the Budget, Financial and Acquisitions Director. Provided support to the Planning, Programming, Budgeting, and Execution (PPBE) process. Specifically, supporting the Capital Investment Plan (CIP), Resource Allocation plan (RAP), and Resource Allocation Decision (RAD). Provide guidance to the offices on how to complete the templates and best ways to complete the templates.Provided support to the customer as they develop a new tool to capture Program Decision Activities.Provided support to responding to taskers from NPPD such as providing reviews of memos, writing blogs, process changes, directives, etc.Provided support in reviewing Life Cycle Cost Estimate (LCCE) updatesProvided support to the creating of a new formulation Access databaseProvided support to the creation of a new FTE cost templateProvided business analysis as needed Show less

  • Senior Business Analyst and Task Lead at CBP OIT

    May 2018 - Oct 2018

  • Senior Budget Analyst and Task Lead at NPPD CS&C

    Mar 2017 - May 2018
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  Solutions Through Innovative Technologies, Inc. (dba STI Technologies, Inc.)

  Oct 2018 - Dec 2019

  Sr. Acquisitions Program Manager
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  Chevo Consulting, LLC

  Dec 2019 - Jun 2020

  Project Manager

  Manager for Chevo consulting supporting DHS CISA.

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  Pink Space Theory

  Feb 2020 - Dec 2020

  Finacial Director (Volunteer)

  Volunteer position. We strive to bring science and math to pre-K to 8th graders. We are focused in Prince William County in Virginia.

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  Cybersecurity and Infrastructure Security Agency

  Jun 2020 - now

  Deputy section chief for Resource Planning. Help plan, request and defend the divisions budget. Lead efforts to streamline the operational process for the section. Manage the the day to day activities of the analysts and consultants. Additionally, leads the portfolio management oversight of the division and liaison to the CAE.

  • Deputy Section Chief (GS15)

    Jun 2022 - now

  • Budget Analyst (GS14)

    Jun 2020 - Jun 2022