Dr. Mark Steve

Experience

• 

  Ministry of Tourism,Kenya

  Jan 2011 - Apr 2011

  Internship

  Developing Marketing Policies for the Tourist Officers

• 

  Personal Preference Safaris

  Sept 2011 - May 2013

  Sales Consultant & Tour Co-ordinator

  marketing the company Tourism products

• 

  Edmac Tours and Safaris

  May 2013 - Jan 2014

  Sales and Tour Consultants

  Preparing itineraries,Costing,Airport Transfers, Sales and Marketing, Preparing Itineraries, costing, hotel reservations, flight bookings , Identify new markets, increase and develop sales, visit potential customers for new business, meeting sales targets, maintain customers via e-mail, phone, attend trade events, seminars. Online marketing, Social Media Marketing

• 

  The Travelmart Ltd

  Jan 2014 - Jan 2015

  Responding to inquiries regarding hotels & safaris within 24hrs Create and sell innovative tour packages to meet market demand Prepare itineraries to the various destinations of interest Making flight quotations Doing tour bookings – both inbound and outbound Ensuring KWS park rules & hotel regulations are made clear to tourists Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. (eg. ensuring families are booked rooms closer together & pork is not served to Muslim guests etc.) Coordinating with other team in arranging flying & ground packages Making follow-ups for tour quotations Ensuring that tours quotations are competitive Inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients Any other duty as may be assigned from time to time. Show less

  • Tour Consultant

    Feb 2014 - Jan 2015

  • Tour Consultant

    Jan 2014 - Jan 2015
• 

  Bonfire Adventures

  Jan 2015 - Sept 2021

  • Creating and selling innovative tour packages to meet market demand• Managing of Bonfire Adventures online and social media platforms• Writing Blogs for the company • Doing research and producing periodical newsletters with current offers to be sent out to clients• Doing regular check on the company website and updating packages to ensure its up to date and running smoothly• Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates while the CEO is not around• Making follow-ups for tour quotations on social media platforms• Ensuring that tours and international advertisement are competitive• Quoting (costing) and email, phone corresponding with online clients• Preparing packages for trade and travel fairs• Coming up with promotions and season offers• Handling Clients complaints• Selling aggressively through marketing Kenya tourism to other destinations worldwide hence quotes generation to the team• Any other duty as may be assigned from time to time(Internet Connection, IT Management ,among others ) Show less

  • Marketing Manager

    Jan 2015 - Sept 2021

  • Tours and Travel Online Marketing Consultant at Bonfire Adventures and Events Ltd

    Jan 2015 - Jan 2016
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  Spoton vacations Limited

  Jan 2019 - now

  Chief Executive Officer