
Sushil Bedre
Team Manager

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About me
Senior Manager at Ulatus (Crimson Interactive) | Operations management | Account Management | Client Servicing | Project Management | Performance Management
Education

Mumbai University
-HR diploma; MBA Human Resource Management: MARCH 2003, Mumbai University.HSC: FEB 2000, Mumbai University. SSC; Completed 6 months course in Computer Management from Computer Station in 2007.
Experience

J.P MORGAN CHASE(BPO)
Jan 1998 - Jan 2000Team Manageras a "Financial Advisor" in July 2005.Worked as "Team Member" with E-FUNDS for 18 months.Worked as a "C.R.E" with GTL LTD for 8 monthsWorked as "Sales Supervisor" with EXQUISITE GLASSES for 6 months.Worked as "Senior Marketing Executive" with H.D.F.C BANK for two years. Worked as "Marketing Executive" with TIMES BANK for 2 years

JPMorgan Chase India
Jul 2005 - Dec 2012Team Manager
JPMorgan Chase
Jan 2007 - Jan 2011TM Level
3 Global Services
Dec 2012 - Nov 2014Team LeaderMy responsibilities include leading a team of 10 - 15 advisors & managing performance metric such as Sales Performance, Net Promoter Score (NPS), Average Handle Time (AHT) & Behavioral aspects on a daily basis thereby achieving monthly goals.

Crimson Interactive
Jan 2015 - Sept 2019Project ManagerManaging multiple ongoing projects simultaneously and ensuring effective processing and completion of the same.
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Ulatus (Crimson Interactive)
Apr 2021 - nowSenior Manager
Apr 2023 - nowManager
Apr 2021 - Nov 2023
Licenses & Certifications
- View certificate

Generative AI: The Evolution of Thoughtful Online Search
LinkedInSept 2023 
Microsoft Word and Accessibility Best Practices
GSAMar 2024- View certificate

Designing with the WCAG 2.2 Guidelines
LinkedInMar 2024 - View certificate

Economics for Business Leaders
LinkedInMay 2024 - View certificate

Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftOct 2023 - View certificate

How to Manage Lean Six Sigma Projects: Part I
LinkedInSept 2024
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