Sushil Bedre

Sushil Bedre

Team Manager

Followers of Sushil Bedre574 followers
location of Sushil BedreMumbai, Maharashtra, India

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  • Timeline

  • About me

    Senior Manager at Ulatus (Crimson Interactive) | Operations management | Account Management | Client Servicing | Project Management | Performance Management

  • Education

    • Mumbai University

      -
      HR diploma; MBA Human Resource Management

      : MARCH 2003, Mumbai University.HSC: FEB 2000, Mumbai University. SSC; Completed 6 months course in Computer Management from Computer Station in 2007.

  • Experience

    • J.P MORGAN CHASE(BPO)

      Jan 1998 - Jan 2000
      Team Manager

      as a "Financial Advisor" in July 2005.Worked as "Team Member" with E-FUNDS for 18 months.Worked as a "C.R.E" with GTL LTD for 8 monthsWorked as "Sales Supervisor" with EXQUISITE GLASSES for 6 months.Worked as "Senior Marketing Executive" with H.D.F.C BANK for two years. Worked as "Marketing Executive" with TIMES BANK for 2 years

    • JPMorgan Chase India

      Jul 2005 - Dec 2012
      Team Manager
    • JPMorgan Chase

      Jan 2007 - Jan 2011
      TM Level
    • 3 Global Services

      Dec 2012 - Nov 2014
      Team Leader

      My responsibilities include leading a team of 10 - 15 advisors & managing performance metric such as Sales Performance, Net Promoter Score (NPS), Average Handle Time (AHT) & Behavioral aspects on a daily basis thereby achieving monthly goals.

    • Crimson Interactive

      Jan 2015 - Sept 2019
      Project Manager

      Managing multiple ongoing projects simultaneously and ensuring effective processing and completion of the same.

    • Ulatus (Crimson Interactive)

      Apr 2021 - now
      • Senior Manager

        Apr 2023 - now
      • Manager

        Apr 2021 - Nov 2023
  • Licenses & Certifications

    • Generative AI: The Evolution of Thoughtful Online Search

      LinkedIn
      Sept 2023
      View certificate certificate
    • Microsoft Word and Accessibility Best Practices

      GSA
      Mar 2024
    • Designing with the WCAG 2.2 Guidelines

      LinkedIn
      Mar 2024
      View certificate certificate
    • Economics for Business Leaders

      LinkedIn
      May 2024
      View certificate certificate
    • Career Essentials in Generative AI by Microsoft and LinkedIn

      Microsoft
      Oct 2023
      View certificate certificate
    • How to Manage Lean Six Sigma Projects: Part I

      LinkedIn
      Sept 2024
      View certificate certificate