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Subash M

Subash M

Corporate Sales Intern

Followers of Subash M665 followers
location of Subash MNew Delhi, Delhi, India

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  • Timeline

  • About me

    Strategic Customer Experience (CX) Leader | Transforming Retail Environments for Exceptional Customer Engagement | Retail Strategy | Retail Excellence | Retail Management

  • Education

    • Coimbatore Institute of Technology

      2006 - 2010
      Bachelor of Engineering (B.E.) Electronics and Communication Engineering

    • Indian Institute of Management, Bangalore

      2010 - 2012
      PGDM Sales, Distribution, and Marketing Operations, General

  • Experience

    • NITCO LIMITED

      Apr 2011 - May 2011
      Corporate Sales Intern

    • Maruti Suzuki India Limited

      May 2012 - now

      Pan India in-charge for Creating Customer Delight by Dealer Sales Process Enhancement | Monitoring Customer Satisfaction through Customer Experiential Study | End to End Customer Relationship Management | Dealer Operational Excellence | Balanced Scorecard Automation - Sales Analysis and Strategy for South Zone (Tamil Nadu, Karnataka and Kerala)- Trim Level Sales Volume Planning- Handled Sales Promotion Budget and End Consumer Offers for all 3 states- Design and Execution of other Sales Incentive Schemes- Core team member of automating Incentive Scheme Calculation and Payment (Built system from scratch) - Channel Management (Central Kerala Dealers)- Regional Brand Management (Swift, Ciaz)- Regional Sales Strategy and Volume Planning

      • Senior Manager - Customer Experience

        Jul 2021 - now

      • Sales Planning Manager

        Jul 2016 - Jul 2021

      • Territory Sales Manager

        May 2012 - Jul 2016

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Subash M
      Star Performer Maruti Suzuki India Limited Oct 2023