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Morgan Grant

Morgan Grant

Office Assistant

Followers of Morgan Grant249 followers
location of Morgan GrantHouston, Texas, United States

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  • Timeline

  • About me

    Human Services Professional

  • Education

    • Health Coach Institute

      2017 - 2018
      Health & Lifestyle Coach

    • Old Dominion University

      2010 - 2014
      Bachelor of Science - BS Human Services 3.1

      Activities and Societies: Human Services, Fashion Association,

  • Experience

    • Allstate

      Jun 2013 - Aug 2013
      Office Assistant

      ● Called prospects to secure their place at an event.● Entered information from the event in an Excel workbook for the agent’s records.● Prepared documents and refreshments for each event.

    • YMCA

      May 2014 - Jul 2014
      Summer Camp Counselor

      ● Assisted and lead different games throughout the day. ● Assisted with the annual summer play; helped children find a costume and helped them learn their lines.● Also, ensured the safety of children.

    • YWCA

      Aug 2014 - Dec 2014
      Intern at the Women in Crisis Shelter

      ● Picked clients up from a safe place, did their intake and exit interviews, read them the house rules and gave them a tour. ● Assisted victims seeking shelter; I let them know if there were any available beds, put them on the waitlist and or referred them to other shelters in the area.● Prepared reports on clients behavior throughout the day.● Helped resolve conflicts that arose between residents.● Ensured the safety of all clients.

    • Sierra Tucson

      Mar 2015 - May 2015
      Clinical Technician

      ● Operated the front desk by answering phones, organizing mail and organizing paper work.● Booked appointments for clients and helped them organize the paperwork they needed.● Did routine checks on clients for their safety. ● Initiated drug test and breathalyzer daily.

    • Cedar Creek Recovery

      Jul 2015 - May 2016
      Client Advocate

      ● Did routine checks on clients every 15/30 minutes.● Wrote health and wellness notes, progress notes and notes on client’s behavior patterns throughout the day. ● Redirected clients when any conflicts arose.● Ran the sober house; where I made sure clients were on time for curfew, gave them breathalyzers, drug tests, and helped them if they were going through a difficult time. ● I also, gave clients access to different food benefits, shelters, churches and other organizations that could help them transition back into society if they were in need of food clothing or shelter. Show less

    • ARC Government Solutions

      May 2016 - Jul 2016
      Data Entry Specialist

      ● Analyze and maintain information on various databases.● Assisted faculty with editing and updating information into a new database at Texas State University.

    • Sears Home Services

      Aug 2016 - Feb 2017
      Customer Service Representative

      ● Help customers clarify pricing questions.● Help customer resolve any issues regarding their services.● Set appointments and confirmations with existing customers.

    • TTEC

      Feb 2017 - Mar 2022
      Information Specialist

    • The Motley Fool

      Sept 2018 - Mar 2022
      Customer Service Representative

    • HireStrategy

      Apr 2019 - Mar 2022
      Customer Service Representative

    • American Society of Clinical Oncology (ASCO)

      Sept 2019 - Mar 2022
      Customer Service Representative

    • Millenia Pay

      Feb 2022 - Sept 2022
      Patient Support Specialist

    • ITech Solutions

      Mar 2022 - Oct 2022
      Retirement Representative

    • Futran Solutions

      Jan 2023 - Jul 2023
      Finra Customer Service Representative

    • DXC Technology

      Jul 2023 - now

      • Data Analyst II Business Transactions

        Apr 2024 - now

      • Senior Assistant Customer Support

        Jul 2023 - Jan 2025

  • Licenses & Certifications