Cory O'Connor, LCSW

Experience

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  Sportho Physical and Aquatic Therapy

  May 2008 - May 2010

  Office Administrator

  •Coordinated multiple therapist and patient schedules•Answered phones, filed charts, and maintained the front office•Assisted with billing and insurance benefit verification•Kept track of insurance claims and pursued unpaid claims

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  RGI

  Mar 2011 - Jul 2012

  Patient Coordinator

  *Organize prenatal patient records and coordinate with doctors' offices to make sure patients can move forward with testing*Oversee shipping, both national and international, of materials relating to PGD*Sample intake processing including preparation of pedigrees *Manage MT21 testing, including patient contact, and coordinate with Sequenom*Obtain delivery follow-up on Prenatal and PGD patients and organize statistical information using Excel

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  Chicago Lights

  Jun 2013 - Aug 2013

  First Year Intern

  • Supervised the “Turn It Around Table” for children with disciplinary problems• Coordinated and managed volunteer applications and duties for the Summer Day program• Organized and maintained donation materials• Assisted in the completion of a summary report addressed to the Board of Directors

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  Mary Lou's Place

  Jan 2014 - Aug 2014

  Second Year Intern

  • Led a weekly Life Skills group for survivors of domestic violence• Ran twice daily children’s group therapy sessions using art and play therapy• Conducted parent/child session to address ongoing issues with transitions, behavioral management, and future planning• Attended weekly case review meetings and participated in agency policy management• Reorganized and codified all literature acquired by the Children’s Counseling Department• Completed 40-hour domestic violence training Show less

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  Family Guidance Centers

  Dec 2014 - Aug 2016

  Social Worker

  • Provide monthly group, individual, and family counseling sessions to those struggling with addiction• Complete intake assessments, initial treatment plans, goal planning, and objective outlines, as well as after-care and discharge planning in compliance with federal as well as OASA regulations• Coordinate communication between patients and medical staff regarding methadone dose adjustments needs and other medical concerns• Work with patients to address cognitive, psychological, cultural, lifestyle, and behavioral changes as well as avoidance of previous drug culture• Conduct mental health assessments in accordance with Medicaid Rule 132 guidelines and provide psychotherapy for serious mental health issues including schizophrenia, major depressive disorder, and PTSD Show less

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  Bankers Life

  Mar 2017 - now

  *Review paperless medical records, charts, and patient care needs in order to determine benefit eligibility for long term care insurance*Work with a primarily geriatric population in providing case management services and policy education during the claims process*Complete comprehensive and detailed reviews of patient records using a person-in-environment approach in order to gain a clear picture of a policy holder’s current and future needs*Meet increasing production goals while maintaining 100% decision accuracy and 99% processing accuracy. Show less

  • Manager, Operations Delivery

    Mar 2020 - now

  • Lead Care Management Specialist

    Jan 2018 - Mar 2020

  • Care Management Specialist

    Mar 2017 - Jan 2018