David Button

Experience

• 

  BNY Mellon

  Jun 1996 - Mar 2017

  Product Analyst Specialist

  Fulfilling the roles of Product Owner and Business Analyst, expertly managed daily business operations and product development efforts for the online account access and trading products, accelerating business growth and driving enterprise value. Collaborated with internal and external stakeholders to define and manage strategic vision and product roadmap. ● Successfully launched system enhancements in line with business roadmap using both Agile and Waterfall methodologies.● Led the mobile product launch, directing strategy, design, testing and implementation.● Managed strategic redesign of the customer portal to enhance online experience, engage new users and improve the company’s competitive advantage. Show less

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  The Village Bank

  Sept 2018 - Feb 2023

  Digital Banking Specialist

  Responsible for the development, implementation, enhancement and support of the Bank’s internet banking and electronic delivery channels with particular focus on optimizing the customer experience. These channels include online consumer and business banking, mobile banking, bill pay, remote deposit capture, person to person payments, debit cards, wires and ACH origination.● Led the beta testing effort for a new online banking user interface that enhanced the overall customer experience.● Streamlined the dispute process with the implementation of software that eliminated paper, automated communication between front and back office personnel and significantly increased recovery rate. Show less

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  TEKsystems

  Sept 2023 - Aug 2024

  Product Owner
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  Bethpage Federal Credit Union

  Aug 2024 - now

  Product Owner - Digital Banking