Thando Makhamba

Thando Makhamba

Waiter

Followers of Thando Makhamba440 followers
location of Thando MakhambaCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Manager | Functions and Events | St Andrews School for Girls

  • Education

    • University of the Western Cape

      2007 - 2007
      B.Admin (1st year) Public Administration, Politics, Information Systems and Accounting for Management
    • University of Cape Town

      -
      Bachelor of Social Sciences (B.Soc.Sc) Industrial Sociology & Public Policy Administration
    • University of Cape Town

      2013 - 2013
      Postgraduate Diploma in Management Tourism and Events Management

      The postgraduate diploma in Tourism Management in the School of Management Studies at the University of Cape Town recognises that the current era of rapid global change is increasing demands for highly skilled managers in the tourism industry. The course gives you the opportunity the build upon your previous undergraduate qualifications and experience by expanding your knowledge in key academic fields such as marketing, business, information technology.The programme is vocational in… Show more The postgraduate diploma in Tourism Management in the School of Management Studies at the University of Cape Town recognises that the current era of rapid global change is increasing demands for highly skilled managers in the tourism industry. The course gives you the opportunity the build upon your previous undergraduate qualifications and experience by expanding your knowledge in key academic fields such as marketing, business, information technology.The programme is vocational in nature and aims to provide generally educated graduates with a combination of general business management skills and specialised knowledge of the tourism industry. The postgraduate diploma in tourism management is designed to meet the educational requirements of future managers and executives. Show less

  • Experience

    • Primi Piatti (Canal Walk)

      Nov 2006 - Mar 2010
      Waiter

      Provide efficient, expedient and courteous service to guests leading to total guest and company satisfaction.

    • V & A Waterfront, Cape Town

      Jun 2010 - Jul 2010
      Brand Ambassodor

      Worked together in a team to receive and assisted visitors from both local, and international soil during the FIFA 2010 World Cup period.Responsibilities included but were not limted to:. Greeting and welcoming all visitors. Taking a keen interest in the needs of the visitors and constantly liaising with the business to keep them informed of any pressing needs on site.. Providing information on Soccerv mtaches and venues. Developing an acute understanding of the intricate and unique function of the V&A Waterfront as the most visited precinct in South Africa. Providing directionts of events, promotions, eateries, hotels, banking services and entertainment on a 8000 meter square site. Promoting the Media Legacy Centre. Partaking in the various shows and entertainment at the V&A Waterfront when required. Promoting the V&A Waterfront and Cape Town as a world class tourist destination for any future travels post World Cup. Provide assistance in relation to specitic services i.e. wheelchair services, emergency security services, Cape Town tourism services and transport Show less

    • Global Focus Events & Catering

      Sept 2013 - Apr 2015

      • Role includes the creation and execution of project plans for events whilst managing the team of 5 to ensure that deadlines are met; • Communicating and liaising with external stakeholders with regard to events as well as sourcing and managing all required logistics • Finding, compiling and submitting tender documents • Drawing up quotation and following up with quote, clients and service providers and ensuring that the event is a success.• Compiling, revising and updating quotes accurately and timeously for clients• Liaising with clients from enquiry through to the implementation and end of event• Hands on involvement in events (setting tables, catering, hosting and liaising with clients)• Working on event programmes, creating invitations and managing rsvp’s to events and conferences• Drawing up proposals and communicating with management concerning event and concepts Show less

      • Events Coordinator

        Jan 2014 - Apr 2015
      • Events Coordinator Internship

        Sept 2013 - Dec 2013
    • 220 Boutique Guest House

      Jan 2014 - Apr 2015
      Bookings and Administrations Manager

      • Managing day to day running of the guest house• Dealing with booking enquiries and managing the guesthouse calendar• Liaising with guests and ensuring they have a comfortable stay• Communicating with housekeeper to ensure the house is clean and ready for occupation• Finding listing opportunities for the establishment to ensure more exposure and bookings

    • 220 Princes Lounge

      Jan 2014 - Apr 2015
      Events Corodinator/Venue Manager

      • Promoting venue and brand; managing the Facebook and Twitter accounts• Coordinating booking of the venue and boardroom• Planning, scheduling and coordinating in-house events throughout the year• Drawing up and managing budgets for in-house events• Establish staff schedules, task management • Identifying staff needs and organising temporary staff for events• creating sponsorship proposal, actively seeking sponsorship and forming partnerships for in-house events• Compiling Quotes and maintaining event files Show less

    • MCI Group

      May 2015 - Sept 2016
      Project Manager

      As Project Manager, role required a high level of autonomy and an ability to multi-task whilst working on projects in a high-pressured environment.• Project Managed conferences and events of between 10 to 660 people• Actively set, communicated, and maintained timelines and priorities on every project ensuring objectives are met• Responsible for all aspects of projects from planning, sourcing venues, AV/tech, design and printing of conference collateral, speaker management, registrations, accommodation, and budgets• Speaker and Abstract Management and development of conference materials• Planned and executed email marketing campaigns for conferences using marketing automation and marketing service, Mailchimp• Liaised with clients and worked with graphic designer on creating and updating conference website and content management• Develop sponsorship and exhibition packages, find sponsorship partners and manage sponsorships • Regularly report on progress of projects to the Operations Director as well as the clients and other external stakeholders Show less

    • Deloitte South Africa

      Oct 2016 - Jan 2017
      Marketing & Events Coordinator

      - Joined the events team of the Audit Graduate Recruitment (AGR) team on a contract baisis- I was responsible for creating and working on events to recruit high school to university students interested in becoming CAs to sign to do their training with Deloitte- My four months included completing all administrative work for 1st year dinners and final year students cocktails functions to be executed in Cape Town, Durban, Johannesburg and Pretoria. - Planned and executed a high school brunch event which took place simultaneously in JBH, PTA, Cape Town, Dbn and PE - Other duties included - management of the store room, first year workshops at UJ, - planning and ordering of branded marketing materials such as t-shirts, pens, notebooks, water etc as well as gifts for speakers at events. - Coordination of over 20 assessment centres in the Johannesburg office between October and December 2016 - All travel (flights, car hire and accommodation) for all AGR team member travel Show less

    • Aleit Events

      Feb 2017 - Apr 2017
      Project Manager

      - As part of the team I was responsible for events from conceptualisation, planning to execution using tools such as MS Word, Powerpoint, Excel as well as InDesgn- I drafted proposals, came up with event concepts and did event styling for several luxury clients - I succesfully ran a private banks clients’ appreciation dinner, planned a Soccer Derby trip to Soweto, contributed to a proposal for a Family Day event for 4000 people, conferences for between 100 and 150 people, offsite exco meetings and a luxury brand launch party.Main Responsibilities:• Assisting with proposals and event concepts • Conceptualizing look and feel of events • Liaising with client in order to acquire necessary information to meet their expectation • Liaising with service providers in order to achieve desired client expectation, as well as meeting general requirements for event • Negotiating deals with service providers in order to ensure best possible rates • All administrative tasks including final programs, project plans, expense sheets, budgets, proposals, floor plans and hiring lists • Set-up and execution of actual events • Managing staff, service providers and guests on the day of an event Show less

    • Deloitte South Africa

      Jul 2017 - Oct 2020

      I joined the team as a Senior Coordinator in the conference and events team. In the role I have been responsible for coordinating Firmwide Learning Programmes as well as events. This also includes coordinating Audit Learning programmes as well bigger offsite meetings and conferences and events for different business units. The role entails establishing and maintaining relationships with clients and suppliers and working together with them as a logistics advisor to ensure the successful implementation of the programmes and events. This includes all preplanning, holding briefing meeting, setting and management of budgets, managing RSVPs which often include external clients, drawing up projects plans and meeting set deadlines, handling all on the ground logistics, travel arrangements and bookings. Another area of this role includes the travel arrangements for Deloitte employees attending Deloitte University in Brussels and Paris.I work as a front line liaison for the training rooms centre working closely with a training room assist who works under my supervision. This involves working closely with the learning, conference and events team to pre-book all learning for the coming calendar year, booking and coordination of the training rooms bookings and ensuring the rooms are properly setup, maintained.As a Senior Consultant additional responsibilities include being Team leader to two team members and a training room assistant. This involves regular meetings with team members, supervision, coaching and mentoring to ensure team's operational effectiveness & to share best practices and assist with solutions to problems.Notably I have had an opportunity to work independently as the Programme manager for a Partner learning programme (Adavnced Leadership Programme), I am currently working with the Learning managers on revamping the Onboarding programme as well as assisting with curating content for the Introduction to Events programme to be piloted in October/November Show less

      • Senior Consultant: Conferences and Events

        Sept 2019 - Oct 2020
      • Senior Coordinator: Conferences and Events

        Jul 2017 - Aug 2019
    • St Andrew's School for Girls

      Oct 2021 - now
      Manager | Functions and Events
  • Licenses & Certifications

    • B2B Marketing Foundations

      LinkedIn Learning ⋅ Course Certificate
      Jun 2021
    • Foundations of Project Management

      Coursera
      Jun 2021
      View certificate certificate
    • The Fundamentals of Digital Marketing

      Google
      May 2020
      View certificate certificate
    • Succeeding in a New Role By Managing Up

      LinkedIn
      Oct 2021
      View certificate certificate
    • Content Marketing Foundations

      LinkedIn
      Jul 2021
      View certificate certificate
  • Volunteer Experience

    • Tutor

      Issued by SHAWCO on Jun 2012
      SHAWCOAssociated with Thando Makhamba