
Sheryl Bravo
Operations Staff Member

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About me
Sr Manager, Human Resources & Talent Acquisition
Education

C.U.C
-Hospitality Management, Associate's Degree
Universidad Libre de Costa Rica
-Bachelor's Degree in Human Resources
Central Michigan University
2008 - 2008International College Program Hospitality Management
Experience

The Walt Disney Company
Jan 2008 - Dec 2008Operations Staff Member
Crowne Plaza® Hotels & Resorts
Feb 2010 - Mar 2012Human Resources Business PartnerCrowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the meetings and conventions market. It forms part of the InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts, and operates in 52 countries, usually located in city centers, resorts, or near major airports.Main responsibilities:-Support the end to end Recruitment process of all positions levels -Conduct HR related trainings, onboarding to new hires.-Employee Relations, severance packages, personnel actions: admissions, departures, vacations, warnings, suspensions, raises, promotions, changes in positions, reports to local labor related entities such as INS and CCSS, coordination and logistics of social activities and events -Coordination of events regarding Corporate Social and Environmental Responsibility. -Control and direct supervision of payroll -Knowledge of local labor law-Administration of Employee Benefits.-Attendance control of all employees-Exactus Software: Human Resources and Payroll modules Show less

Encore Capital Group
Mar 2012 - Apr 2013Human Resources Business Partner and Talent AcquisitionEncore Capital Group is an international specialty finance company with operations in eight countries. Their subsidiaries purchase portfolios of consumer receivables and acquire delinquent property tax debt from major banks, credit unions, utility providers, and municipalities, and partner with individuals as they repay their obligations and work toward financial recovery.Human Resources Recruiter Responsibilities:-Responsible for managing full cycle recruiting across all business units and corporate groups. -Support hiring managers in identifying interview evaluation criteria and competencies. -Establish a consistent and valid candidate assessment process. -Design, implement, and execute effective sourcing strategies by job family to deliver a candidate pipeline of the quality and quantity to meet business need-Job boards: elempleo.com, Linkedin-ATS: WorkdayHuman Resources Partner Responsibilities:-Support the administration of general HR topics and issues, and employee benefits and other HR related programs.-Maintain the human resource electronic database for all employees’ records-Provide direct support to the HR Manager to ensure HR business goals and projects are met.-Assist planning and executing company activities.-Direct negotiation with vendors when projects require-In charge of the School Allowance Program and new hires Induction Program. Show less

Baxter International Inc.
Apr 2013 - Aug 2015Sr Talent Acquisition Specialist (BR, MX, USA)Baxter International Inc. develops, manufactures and markets products that save and sustain the lives of people with hemophilia, immune disorders, infectious diseases, kidney disease, trauma, and other chronic and acute medical conditions. As a global, diversified healthcare company, Baxter applies a unique combination of expertise in medical devices, pharmaceuticals and biotechnology to create products that advance patient care worldwide.As a Talent Acquisition Specialist, I was in charge of the full cycle recruitment for open positions in all business units and levels for LATAM and Global teams. Countries: Brazil, Mexico, Miami, FL.Main Responsibilities:-Full Cycle Recruitment of all positions and business units in a Global structure-Profile Alignment Sessions with Hiring Managers and Business Partners-Recruitment strategies for every process and role-Educate and guide clients in the process-Ensure adherence to Service Level Agreements-Post every job opening in all strategic recruiting tools-Subject Matter Expert (SME) in corporate recruiting tools-Behavioral Interviews-Job Boards: Elempleo.com, Occ Mundial (MX), Linkedin, Vagas.com.br (BR), Sindusfarma (BR)-ATS: Brassring and Taleo Show less

Mondelēz International
Aug 2015 - Oct 2017Regional Talent Acquisition Manager, LATAMMondelez is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 80,000 individuals around the world.Main Responsibilities:-Lead a team of 15 recruiters that support the LATAM organization.-Coach, motivate, train and inspire direct reports to deliver team and project goals and develop talented individuals.-Accountable for overseeing the effective and efficient delivery of recruiting processes and procedures to deliver the right talent, at the right time, at the right cost to the LATAM region of Mondelez, while delivering a great candidate and hiring manager experience. -Drives global recruiting standards and process improvements.-Scope: all Latin American countries, from Mexico to Southern Cone. Show less

Edwards Lifesciences
Oct 2017 - Sept 2019Talent Acquisition ManagerEdwards Lifesciences is the global leader in the science of heart valves and hemodynamic monitoring. Driven by a passion to help patients, the company partners with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring, enabling them to save and enhance lives.Main Responsibilities:-Provide expertise, help define and lead talent acquisition strategy and hiring ramp up for manufacturing of medical devices operations in Costa Rica. -Develop and lead strategies for pipelines and talent acquisition initiatives which includes negotiations with internal and external parties while consulting with leaders to create talent acquisition strategies that align to business strategy. -Manage talent acquisition project/vendor budget to ensure funds are utilized strategically and meet project deliverables, -Manage talent acquisition vendors to ensure vendor performance and maximizing investment.-Lead the Talent Acquisition team to ensure alignment and successful achievement of hiring metrics-Implementation of ATS-Participate in multisite projects to align to corporate business-Focus on process continuos improvements Show less

Pfizer
Mar 2020 - Feb 2023-Deliver regional, standardized end to end recruitment services from job posting to onboarding-Build and manage team of regional coordinators accountable for the execution of key operational processes including interview scheduling and offer documentation ensuring alignment to country legal and privacy-related requirements and delivery against agreed SLA’s/KPI’s-Support achievement of Global Business Services goals in 1) delivering operational excellence, 2) delivering exceptional customer service and 3) driving an exceptional culture for our colleagues-Ensure strong execution of global policies and processes-Lead change and drive adoption of Workday, recruitment tools and digital technologies, facilitating changes and/or vendor delivery of on-going training, communication and education-Define and measure quality standards and controls to enhance customer experience, ensure compliance and regulatory requirements are met, and to gain process efficiencies-Develop consultative partnerships with recruiting teams to co-create solutions and capture feedback to transform hiring manager, recruiter and candidate user experience-Consult with TA leaders to understand significant staffing initiatives and recommend/design process solutions to meet business objectives-Evaluate regional recruitment impacts to proposed changes or uptake of functionality, assesses options and develops appropriate stakeholder awareness and engagement-Participate in process design, testing and lead or actively support global implementation for new integrated technologies and process solutions-Lead operational management and local implementation of new process solutions including recruitment process outsourcing Show less Pfizer is committed to hiring highly qualified candidates for all areas of our business and providing those individuals with access to unparalleled resources and world-class facilities as well as the opportunity to work on groundbreaking research. We are a company dedicated to hiring, retaining and inspiring our colleagues by offering some of the best growth opportunities available in the industry.Pfizer is also consistently recognized as one of the world’s most admired companies. Much of our achievement comes from the importance we place on fulfilling our mission and values, as well as creating an environment that fosters the growth and development of our people.Responsibilities:-Lead, deploy and support all talent acquisition initiatives, including high volume projects and in country programs such as Graduate/ Intern and University Relations , EVP branding campaigns. -To strategically partner and work closely with Hiring Managers and HR to meet business hiring needs. -Provide consultative advice to hiring managers in the whole process serving as mentor, guide and partner-Support full-life cycle recruitment in accordance with global operating procedures and best practice principles, including sourcing, selection and offer development.-Support hiring strategies deployment ensuring objectives and quality -Ensure a positive client and candidate experience throughout the hiring life cycle.-Ensure that hiring is consistent with the business goals.-Evaluate candidate backgrounds to match core competencies with key hiring requirements and assess motivational fit. Utilize appropriate selection techniques.-Achieve recruitment metrics against Global TA targets. Show less
Sr Manager Talent Acquisition & Onboarding Delivery Americas & Europe
Apr 2021 - Feb 2023Talent Acquisition Coordinator, Central America, Caribbean & Mexico
Mar 2020 - Apr 2021

A.P. Moller - Maersk
Apr 2023 - Aug 2023Talent Acquisition Manager, APM Terminals Americas• Partner closely business leaders and People Function Leads to ensure sourcing and hiring strategies are aligned with Maersk business and people strategies.• Lead, manage and motivate Talent Acquisition Delivery team• Create and implement staffing business strategies and infrastructure that will be the framework for achieving an annual hiring plan that emphasizes quality and diversity of hires, process efficiency, and strong client management and candidate satisfaction.• Appropriately identify delivery needs and deliver high quality and on time outputs in order to enable a great employee experience• Set clear goals and KPI’s for teams and follow global recruiting standards• Partner with hiring managers to drive an efficient hiring process and ensure that inclusive approach and diverse representation is at the core of all recruitment and assessment activity • Track all relevant data, leveraging our Recruitment Dashboard, providing the business with regular updates on performance, challenges and wins• Manage and develop the process delivery team to deliver against global standards and business specific needs• Monitor objectives and ensures steps are taken where delivery does not live up to expectation• Provide feedback to global TA operations team regarding process improvement opportunities• Implements process improvements within their area of responsibility after alignment• Act as sparring partner to the People Function in area of Talent Acquisition & Attraction• Build, manage relationships with internal stakeholders and business leaders to understand hiring forecasts, talent requirements and recruiting priorities and to fill hiring needs in a timely manner• Provide effective talent-related decision support through the use of timely and meaningful data, analysis, metrics and dashboards.• Manage Talent Acquisition external partners to support the delivery strategy.• Set high recruitment standards ensuring operational excellence and compliance. Show less
Licenses & Certifications

Valoración de Puestos
Hay GroupJan 2015
Young Leaders Congress
Cocal CongressJan 2009- View certificate

Social Recruiting for Recruiters
LinkedInNov 2019 - View certificate

Interviewing Techniques (2017)
LinkedInJan 2020 - View certificate

Human Resources: Diversity Recruiting
LinkedInNov 2019 - View certificate

Recruiting Talent with Social Media
LinkedInNov 2019 
Specialist, Performance Based Hiring, Recruiters Boot Camp. San Diego, California, US
The Adler GroupJan 2013
Yellow Belt Certification
Baxter International Inc.Jan 2014
Volunteer Experience
Volunteer, Orlando, Florida
Issued by Give Kids The World on Jul 2008
Associated with Sheryl Bravo
Languages
- spSpanish
- enEnglish
- poPortuguese
- leLesco i (lengua de señas costarricense)
- heHebrew
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