Deep Enrich
Micah Okasa
NOC Engineer
349 followers
Kenya
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About me
Network Operations Center (NSOC) Engineer at Dimension Data, East Africa ||CCNA|| JNCIA || ACE || ITIL || OCI ||AWS Practitioner
Education
Masinde Muliro University of Science and technology
2009 - 2013Bachelor's Degree Computer Science II ClassGraduated with Honors in Computer Science
Experience
AccessKenya Group LTD
Mar 2014 - Mar 2017NOC EngineerMonitoring of AccessKenya Metro fiber, International links utilization, SDH Alarms and Wireless Network (WiMax & Canopy)
Internet Solutions
Apr 2017 - Mar 2020SOC EngineerMonitoring of the Internet Solutions Network infrastructure and analyzing impact of incidents on services.
Dimension Data, East Africa
Mar 2020 - nowNSOC EngineerNetwork Monitoring of entire Dimension Data network infrastructure and services
Licenses & Certifications
ITIL Foundation Certification
TecnoBrain- View certificate
Juniper Networks Certified Associate, Cloud (JNCIA-Cloud)
Juniper NetworksMay 2019
- View certificate
Aviatrix Certified Engineer - Multi-Cloud Network Associate
AviatrixSept 2020 - View certificate
Customer Service: Managing Customer Expectations
LinkedInNov 2022 - View certificate
Business Etiquette: Phone, Email, and Text
LinkedInNov 2022 
Cyber Security Foundation Professional Certificate - CSFPC
CertiProfJan 2021- View certificate
Customer Service: Working in a Customer Contact Center
LinkedInSept 2022 - View certificate
CCNA
CiscoJan 2022 - View certificate
Introduction to Cloud Computing for IT Pros (2018)
LinkedInJun 2020 - View certificate
Lifelong Learning
CertiProfApr 2021
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