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Gaurav Bhardwaj

Gaurav Bhardwaj

Industrial Training

Followers of Gaurav Bhardwaj4000 followers
location of Gaurav BhardwajChandigarh, India

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  • Timeline

  • About me

    Duty Manager || Ex- W Goa || Ex- W Dubai The Palm. || Ex - The Westin Resort & Spa, Himalayas

  • Education

    • Patiala University

      2011 - 2015
      Bachelor's degree Hotel Management

      Specilization in FRONT OFFICE

  • Experience

    • Ramada Resort & Spa ,Udaipur

      Jun 2012 - Oct 2012
      Industrial Training

      Undergone training In All departments and learned what exactly they work and the Process

    • The Golden Palms Hotel and Spa

      Jan 2015 - Nov 2015
      Front Office Assistant

      Responsible for front desk procedures&policies.Maintain Proper Key Control .Effectively communicate with coworkers in all departments.Work as a team with all staff .Handle customer request promptly

    • The Lalit Golf & Spa

      Apr 2016 - Oct 2016
      Senior Associate

      #To overview and ensure the smooth operation of all the activities of the front office#To monitor and review the checklist of all the arrival and departures#To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services # Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. #Greeting Guest# Ensure Outstanding customer care at all times.# Cross Check all billing instructions are correctly updated#Keep all files and filing are to be up-to-date# Check -in - Checkout # Understands room status and room status tracking.#Knows room locations, types of rooms available, and room rates. Show less

    • W Hotels

      Nov 2016 - May 2019

      • Talent Coach

        May 2018 - May 2019

      • Talent ( Pre Opening )

        Nov 2016 - Apr 2018

    • W Dubai - The Palm

      May 2019 - Dec 2022

      • Front Desk Talent Coach

        Oct 2021 - Dec 2022

      • Front Desk ( Pre Opening )

        May 2019 - Sept 2021

    • The Westin Resort & Spa, Himalayas

      Jan 2023 - Aug 2023
      Assistant Manager

    • Taj Hotels

      Sept 2023 - Jul 2024
      Duty Manager

  • Licenses & Certifications

    • Training for on property progress

      Marriott International
      Aug 2021

  • Honors & Awards

    • Awarded to Gaurav Bhardwaj
      Letter of Appreciation GM Oct 2012 After completing 17weeks mandatory Internship from RAMADA RESORT & SPA UDAIPUR besides giving me a certificate , I was also given a LETTER OF APPRECIATION by my F&B manager & GM for "going extra & more"