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Shavneel Prasad

Shavneel Prasad

IT Mentor

Followers of Shavneel Prasad351 followers
location of Shavneel PrasadNadi, Western, Fiji

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  • Timeline

  • About me

    Fiji's experienced EFB Administrator | Support | System Analyst | Business Process Efficiency | Cybersecurity | AI enthusiast | Flight Operations

  • Education

    • The University of Fiji

      2021 - 2024
      Postgraduate Degree Information Technology

    • The University of Fiji

      2011 - 2016
      Bachelor's degree Information Technology

    • The University of Fiji

      -
      Post Graduate Diploma Information Technology and Communication

    • The University of Fiji

      2012 - 2016
      Bachelor's degree Bachelors degree in information technology

  • Experience

    • The University of Fiji

      Feb 2016 - Jul 2016
      IT Mentor

      helping all IT students with any related issues and counseling.

    • Signs Pacific

      May 2017 - Jul 2017
      Graphics & IT Specialist

      Assist with design mock up for clients.Advise on technology updates.Manage email system.

    • Smugglers Cove Beach Resort

      Jul 2017 - Mar 2018
      Gfx and IT Manager

      Provide L1/L2 troubleshooting of systems used in the business.Server management - property management system, email system and FTP.WiFi management and troubleshooting.

    • Vodafone Fiji

      Mar 2018 - Aug 2022
      Business Account Manager

      I manage a portfolio of customers, mostly clients in the tourism sector. Increasing portfolio revenue and managing the accounts in the portfolio are the key functions in my JD. Knowledgeable in vast products and services provided by Vodafone Fiji Ltd, from telecommunications services to ICT products. Advising businesses on the importance of cybersecurity and data analysis.

    • Fiji Airways

      Sept 2022 - now
      Flight Operations Systems and Electronic Flight Bag Administrator

      Custodian of critical operational systems. Assisted with the development and deployment of systems to end users for efficient business use, while growing the confidence of the user community. Manage Service Desk tickets, develop test scripts and test each system for new functionality, amongst other tasks.

  • Licenses & Certifications