Talk to sales Try for Free
Lucia Bukova

Lucia Bukova

Reception Manager

Followers of Lucia Bukova386 followers
location of Lucia BukovaLondon, England, United Kingdom

Connect with Lucia Bukova to Send Message

Connect

Connect with Lucia Bukova to Send Message

Connect

  • Timeline

  • About me

    Founder and Virtual assistant @ LuciaVirtually & Founder of Lushspaces

  • Education

    • HOTEL, TOURISM AND TRADE ACADEMY, SLOVAKIA

      -
      Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

    • The British College of Professional Styling

      2011 - 2011
      Fashion and Professional styling

    • Hotel, tourism and trade Academy

      2000 - 2005
      Associate's degree Hospitality Administration/Management

    • KLC School of Design

      2016 - 2016
      Diploma in Professional Garden Design and Horticulture Garden Design Distinction

  • Experience

    • Lainston House, an Exclusive Hotel

      Aug 2006 - Sept 2015
      Reception Manager

      During the time working at Lainston House I was constantly involved in gardening. I co-operated in re-designing of the kitchen garden and also helped maintain it throughout the years. I also maintained the hotel's gardens and grounds as a volunteer.* Performed responsibilities of providing ongoing training sessions to newly hired receptionists * Handled the tasks of conducting yearly and periodic performance evaluations of receptionists* Monitored and managed the work of the reception staff* Assigned the tasks of hiring and recruiting new receptionist* Handled the tasks of setting and enforcing policies and procedures * Performed responsibilities of supporting the sales team, monitored the reservation of rooms, allocated rooms and made necessary arrangements for the VIP guests. Provided support to the management teams and restaurant bookings.* Prepared and maintained guest records* Maintained the inventory for the stationery and made purchases accordingly. Monitored all the invoices and kept a record of the same. Performed the necessary research for sourcing supplies from outside vendors.* Performed all other essential tasks under the guidelines of the general manager Show less

    • One America Square, London

      Oct 2015 - Jan 2016
      Front of of House and Reception Manager

      * Performed responsibilities of providing ongoing training sessions to newly hired receptionists * Monitored and managed the work of the reception and security staff and ensured that the receptionist are properly dressed at all times* Assigned the tasks of hiring and recruiting new receptionists* Handled the tasks of setting and enforcing certain policies and procedures

    • Career Legal

      Apr 2016 - Aug 2017
      FOH & Reception

    • MHR Group - Specialist Recruitment

      Apr 2016 - Aug 2017
      FOH & Reception

    • Lushspaces

      Dec 2016 - now
      Garden Designer / Flower Farmer / Educator

      - Outdoor and indoor design, landscape and planting design- Flower farming

    • Charles Wood Landscape Consultants

      Jan 2017 - Jan 2018
      Garden Designer

    • Jonathan Mark Garden Design Ltd

      Jul 2017 - Aug 2017
      Garden Designer

    • Alexander McQueen

      Oct 2017 - Nov 2017
      FOH/Reception

    • Acuity-Services

      Oct 2017 - now
      Assistant Facilities Manager/Reception Manager/FOH

      Alexander McQueenCBREMake ArchitectsCrown Office Chambers

  • Licenses & Certifications

    • Diploma of Professional Styling

      The British College of Professional Styling
      Aug 2011

    • Diploma in Professional Garden Design and Horticulture

      KLC School of Design
      Jan 2016