Ricky Kreiser

Ricky Kreiser

Technical Support Intern

Followers of Ricky Kreiser76 followers
location of Ricky KreiserLancaster, Pennsylvania, United States

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  • Timeline

  • About me

    Applications Developer at United Concordia Dental

  • Education

    • Millersville University of Pennsylvania

      2012 - 2016
      Computer Science
  • Experience

    • Listrak

      May 2015 - Aug 2015
      Technical Support Intern

      - Investigate and help resolve reported issues related to deployed Listrak products or services.- Verify client code installations, email coding and tagging, Listrak Admin setup, Conductor conversations and all other aspects of deployed Listrak products and services.- Guide and assist client technical representatives through repair of client code installations.- Resolve issues with email coding and tagging, Listrak Admin setup, Conductor conversations and all other aspects of deployed Listrak products and services.- Participates in feedback loop to Project Managers & Account Managers on trending reported issues. Show less

    • Benecon

      Jun 2016 - May 2017
      Desktop Support Technician
    • United Concordia Dental

      Oct 2017 - now
      Applications Developer
  • Licenses & Certifications