Deep Enrich
Ricky Kreiser
Technical Support Intern
76 followers
Lancaster, Pennsylvania, United States
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About me
Applications Developer at United Concordia Dental
Education
Millersville University of Pennsylvania
2012 - 2016Computer Science
Experience
Listrak
May 2015 - Aug 2015Technical Support Intern- Investigate and help resolve reported issues related to deployed Listrak products or services.- Verify client code installations, email coding and tagging, Listrak Admin setup, Conductor conversations and all other aspects of deployed Listrak products and services.- Guide and assist client technical representatives through repair of client code installations.- Resolve issues with email coding and tagging, Listrak Admin setup, Conductor conversations and all other aspects of deployed Listrak products and services.- Participates in feedback loop to Project Managers & Account Managers on trending reported issues. Show less
Benecon
Jun 2016 - May 2017Desktop Support Technician
United Concordia Dental
Oct 2017 - nowApplications Developer
Licenses & Certifications
- View certificate
JavaScript Essential Training
Lynda.comNov 2015
- View certificate
Making Sense of the CSS Box Model
Lynda.comJan 2014 - View certificate
Foundations of Programming: Fundamentals
Lynda.comSept 2013 - View certificate
CSS: Core Concepts
Lynda.comNov 2014 - View certificate
Foundations of Programming: Object-Oriented Design
Lynda.comOct 2014 - View certificate
Becoming a Web Developer: Full Stack vs Front End
Lynda.comSept 2016 - View certificate
HTML Essential Training
Lynda.comNov 2014 - View certificate
Database Fundamentals: Core Concepts
Lynda.comAug 2016 - View certificate
Bootstrap 3 Essential Training
Lynda.comAug 2016
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