Jennifer Tong

Experience

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  Pelangi Publishing Group Bhd

  Jul 2005 - Dec 2005

  Industrial Training

  Web design and creation for Pelangi end user Forum.Content mangement for children e-books using Macromedia Flash Builder.Testing for new electronic interactive software for primary and secondary education guides.

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  Borders

  Jan 2006 - Jun 2006

  Management Trainee

  Setup of new Borders branch, first in Penang. New recruits training.Finance, marketing, promotions and cashier management.

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  Wolters Kluwer Malaysia

  Aug 2007 - May 2010

  Senior Production Editor

  Production Editor in CCH, an international Publishing company, producing publications in print and electronic form for material in Health, Tax, Accounting, Corporate Services, Financial Services, Legal and Regulatory as a shared service. Ensure that published products adhere to strict quality standards and agreed deadlines.

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  T-Systems Malaysia

  Jun 2010 - Mar 2018

  Automation Outsourcing Program in partnership with IPSoft as Transition Manager for PoP Malaysia. Liase with global stakeholders for Customer buy-in on outsourcing strategy.Facilitate as Test Manager for Performance, Functional, Process and Platform testing.Follow through software integration design, development and deployment for solutions on SM9, CMDB, HP-OMi monitoring and BI@ICT reporting systems. Experienced in Program Management for Data Center consolidation and Transition & Transformation projects. Strong Stakeholder and Procurement, Vendor management. Managed projects and sub peojects from initiation through closure adhering to PMBOK standards. Developed Business Case proposals.PMO to Portfolio Manager, tracking projects progress and PM allocation globally. PMO for on-site project in new stadium setup, Singapore Sports Hub. Due Diligence for Application and Server Taxonomy Globally.Lead Demand Planning activities for Financial and Forecast reporting for customer service billing.

  • Senior Associate Project Manager

    Jun 2017 - Mar 2018

  • Associate Project Manager

    Jan 2013 - May 2017

  • Senior Project Coordinator

    Jun 2011 - Dec 2013

  • Project Coordinator (Contract)

    Jun 2010 - May 2011
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  Global Enterprise International Malaysia (A Member of Singtel Group)

  Mar 2018 - now

  Project Manager

  Deliver projects as part of Professional Services for SingTel Group and subsidiary companies such as Optus and Ensyst Australia.Learning Champion on Project Management methodology, providing mentoring and process SME within Professional Services team of 20.Current projects:- BUPA: Service Desk Integration (Automatic Ticket Exchange)- Urban Maintenance Systems Pty Ltd: Managed Cloud Firewall- Middendrop Electric Pty Ltd: Optus Managed Firewall- Meat and Livestock Australia Ltd: Fixed Voice and Data Expansion- Vicinity Midland Gate Shopping Centre: Wi-Fi and Access Points- Essential Services Commission: Managed WLAN- DP World: Upgrade Ensyst Skype for Business SBA and SBC Show less