
Timeline
About me
Your Future PA- Currently Assistant Palliative Case Manager & Clinical Navigator in Charge of Ortho Post OP Care Programs
Education

West coast university
2024 - 2026Bachelor's degree
Stanbridge university
2015 - 2018Associate’s degree occupational therapy assistant
Experience

Private
Dec 2008 - Apr 2014Babysitter- Worked with children from newborn to 10 years old. There were a few special needs children, that I would help set up activities and group activities for them.

Tapioca express
Jan 2009 - Feb 2011Store manager- Responsible for accounting duties such as payroll, register conciliation and inventory budgets.- Successfully created staff schedule, hired staff and managed daily duties in order to create profits.
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World financial group (wfg)
Mar 2011 - Oct 2015Sales and marketing coordinator- Provided administrative support to the Sales & Marketing team.- Performed with a high level of professionalism and integrity while maintaining confidentiality of the office.- Diligently performed with exceptional service to every colleague and client.

Hb surgical arts llc
Feb 2016 - Mar 2020Assistant manager• Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and stateregulations, safety rulings, operational and maintenance, and organizational policies/procedures• Ability to write reports and correspondence• Ability to effectively present information to patients, families, employees, health care providers, etc.• Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and healthcare providers• Ability to work with skill in identifying problems Show less

Right at home, llc.
Nov 2016 - Oct 2018Home health aide- Provide medication reminders, provide nutritious meals based on prescribed diet and assist with personal hygiene.- Assist patients with range of motion, transfers, provide light housekeeping, obtain vital signs, companionship and ensure safe environment.

Casa colina
Feb 2017 - Feb 2017Level ia ota student fieldwork- Inpatient rehabilitation setting - Focused on creating treatment plans, interventions and meeting patient goals.

Silverado
Jul 2017 - Jul 2017Level ib ota student fieldwork- Adult memory care facility - Conducted transfers, ADLs, and group activities.

Newport nursing & rehabilitation
Oct 2017 - Dec 2017Level iia ota student fieldwork- Inpatient skilled nursing facility - Handled a case load of 10-12 patients per day, set up 1:1 interventions, performed therapeutic activities and exercises, and coordinated with a PT, OT and ST. - Documented patient information via Optima Rehab, worked with stroke patients, generalized weakness and orthopedic patients.

Arrowhead orthopedics
Jan 2018 - Mar 2018Level iib ota student fieldwork- Conducted manual mobilization, joint distraction, interventions, and documented patient information, while handling a case load of 15-25 patients per day.- Outpatient facility - Instructed patients on therapeutic exercises and activities, and collaborated with OT students and an OT.

Prime rehab center
Apr 2019 - Jan 2020Certified occupational therapy assistant- Outpatient hand therapy clinic- Provide one-on-one manual therapy- Ensure I am following OTs order- Utilize DMEs

Feldcare connects
Apr 2019 - Apr 2020Certified occupational therapy assistant- Provide home health therapy to patients in their homes- Documentations on time (within 24 hrs)
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Acacia health (palliative, home health & hospice)
Jan 2021 - nowClinical navigator & palliative assistant case manager- First point of contact for patient/family- Provide resources& assistance with assessing clinical and supportive care- Cultivate & support timely communication- Facilitate outreach efforts to establish& maintain positive working relationship with key community partners- Assistant case manager with all daily tasks- Demonstrate strong guest-focused engagement over the phone, email, and chat- Follow up on hospitalizations- Obtain progress notes- Prep and scribe IDT notes- Review home health patients for either palliative HH or hospice appropriateness - Sending and uploading lab orders/results- Reviewing charts and new referrals - Making rounds at UCI Hospital Show less
Licenses & Certifications

Bls
American heart associationJul 2016
Certified occupational therapy assistant - advanced practitioner (cota)
AotaApr 2018
Honors & Awards
- Awarded to Alice Pham-Duong COTA/LDean's List Recipient Stanbridge University Mar 2017
Volunteer Experience
Volunteer
Issued by Random Acts of Kindness on Oct 2015
Associated with Alice Pham-Duong COTA/LVolunteer Coordinator/Planner
Issued by Random Act of Kindness on Nov 2015
Associated with Alice Pham-Duong COTA/LVolunteer
Issued by Riverside Unified School District on Aug 2017
Associated with Alice Pham-Duong COTA/L
Languages
- enEnglish
- viVietnamese
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