Alice Pham-Duong COTA/L

Experience

• 

  Private

  Dec 2008 - Apr 2014

  Babysitter

  - Worked with children from newborn to 10 years old. There were a few special needs children, that I would help set up activities and group activities for them.

• 

  Tapioca Express

  Jan 2009 - Feb 2011

  Store Manager

  - Responsible for accounting duties such as payroll, register conciliation and inventory budgets.- Successfully created staff schedule, hired staff and managed daily duties in order to create profits.

• 

  World Financial Group (WFG)

  Mar 2011 - Oct 2015

  Sales and Marketing Coordinator

  - Provided administrative support to the Sales & Marketing team.- Performed with a high level of professionalism and integrity while maintaining confidentiality of the office.- Diligently performed with exceptional service to every colleague and client.

• 

  HB SURGICAL ARTS LLC

  Feb 2016 - Mar 2020

  Assistant Manager

  • Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and stateregulations, safety rulings, operational and maintenance, and organizational policies/procedures• Ability to write reports and correspondence• Ability to effectively present information to patients, families, employees, health care providers, etc.• Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and healthcare providers• Ability to work with skill in identifying problems Show less

• 

  Right at Home, LLC.

  Nov 2016 - Oct 2018

  Home Health Aide

  - Provide medication reminders, provide nutritious meals based on prescribed diet and assist with personal hygiene.- Assist patients with range of motion, transfers, provide light housekeeping, obtain vital signs, companionship and ensure safe environment.

• 

  Casa Colina

  Feb 2017 - Feb 2017

  Level IA OTA Student Fieldwork

  - Inpatient rehabilitation setting - Focused on creating treatment plans, interventions and meeting patient goals.

• 

  Silverado

  Jul 2017 - Jul 2017

  Level IB OTA Student Fieldwork

  - Adult memory care facility - Conducted transfers, ADLs, and group activities.

• 

  Newport Nursing & Rehabilitation

  Oct 2017 - Dec 2017

  Level IIA OTA Student Fieldwork

  - Inpatient skilled nursing facility - Handled a case load of 10-12 patients per day, set up 1:1 interventions, performed therapeutic activities and exercises, and coordinated with a PT, OT and ST. - Documented patient information via Optima Rehab, worked with stroke patients, generalized weakness and orthopedic patients.

• 

  Arrowhead Orthopedics

  Jan 2018 - Mar 2018

  Level IIB OTA Student Fieldwork

  - Conducted manual mobilization, joint distraction, interventions, and documented patient information, while handling a case load of 15-25 patients per day.- Outpatient facility - Instructed patients on therapeutic exercises and activities, and collaborated with OT students and an OT.

• 

  Prime Rehab Center

  Apr 2019 - Jan 2020

  Certified Occupational Therapy Assistant

  - Outpatient hand therapy clinic- Provide one-on-one manual therapy- Ensure I am following OTs order- Utilize DMEs

• 

  FeldCare Connects

  Apr 2019 - Apr 2020

  Certified Occupational Therapy Assistant

  - Provide home health therapy to patients in their homes- Documentations on time (within 24 hrs)

• 

  ACACIA HEALTH (Palliative, Home Health & Hospice)

  Jan 2021 - now

  Clinical Navigator & Palliative Assistant Case Manager

  - First point of contact for patient/family- Provide resources& assistance with assessing clinical and supportive care- Cultivate & support timely communication- Facilitate outreach efforts to establish& maintain positive working relationship with key community partners- Assistant case manager with all daily tasks- Demonstrate strong guest-focused engagement over the phone, email, and chat- Follow up on hospitalizations- Obtain progress notes- Prep and scribe IDT notes- Review home health patients for either palliative HH or hospice appropriateness - Sending and uploading lab orders/results- Reviewing charts and new referrals - Making rounds at UCI Hospital Show less